Questions & Answers

Q: QuestionWhat is the power cord length for the Ring Pan-Tilt Security Cam with 360 Horizontal coverage?

Asked 1 year ago by PT.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black

• A:Answer Hi PT. Thank you for your question today! The Ring Pan-Tilt Indoor Cam comes with a 10 ft (3 m) USB-A to USB-C Power Cable + Power Adapter. If any additional information is needed regarding your Ring Pan-Tilt Indoor Cam, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

  Answered 1 year ago by Ring

  
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Q: QuestionIs Ring releasing a wireless version for this model?

Asked 1 year ago by TS.

• A:Answer Hi TS. Good question. At this time, the only option for the Ring Pan-Tilt Indoor Cam is the wired model. We are constantly innovating on behalf of our customers and their feedback to develop products that best meet their home and security needs and provide them with as much choice as possible. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 1 year ago by Ring

  
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Q: QuestionDoes it come with a SD card?

Asked 1 week ago by Bill.

• A:Answer No. It does not need one

  Answered 1 day ago by MiguelMVerified Purchase

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Q: QuestionCan the camera be set to record continuously - and just be there so I could review as needed?

Asked 1 month ago by DavidK.

• A:Answer Hi DavidK. Thank you for reaching out to us with your question. Yes, with 24/7 Recording, you can use 24/7 Video Storage Time to save your videos for up to 14 days. Motion events and all other event types will be saved according to your existing Event Video Storage Time setting for your Ring device, and can be stored for 60 days (default) up to 180 days. The 24/7 Recording feature can only be turned on if your Ring camera is hardwired or plugged in to continuous power. This feature requires a Ring Home Premium subscription. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 1 month ago by Ring

  
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Q: QuestionCan the Ring pan-tilt indoor camera be turned on/off from the app?

Asked 2 months ago by DGNLV.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black

• A:Answer All functions of the camera can be controlled by the app as long as you have WiFi. You can turn on / off motion detection and motion alerts which stops it from recording.

  Answered 2 months ago by Calany01Verified Purchase

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Q: QuestionCan the camera be mounted upside down from the ceiling and viewed correctly from the app? Will the app view be upside down or reverse to allow proper viewing?

Asked 3 months ago by Kevin.

• A:Answer Yes

  Answered 2 weeks ago by Jake14Verified Purchase

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Q: QuestionIs the speaker on the camera loud ?

Asked 3 months ago by Volume.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black

• A:Answer Yes, it is loud enough that a 2 way conversation can be done easily.

  Answered 3 months ago by DeanF

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Q: Questioni live in a building with hallways of apartments on the third floor i want to mount my pan-tilt camera outside on my front door will doing that pickup my wifi in my apartment and i think i can feed the cord through a gap in the door into an extension cord

Asked 7 months ago by Anonymous.

• A:Answer Yes

  Answered 6 months ago by JoeEVerified Purchase

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Q: QuestionDoes the camera track the motion that has been detected and follow it?

Asked 9 months ago by Daisy.

• A:Answer It tracks motion but it doesnt follow. That function is manual

  Answered 9 months ago by coffeeclubVerified Purchase

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Q: Questiondoes this have a magnetic mount? if not how would you mount it?

Asked 11 months ago by john.

• A:Answer No magnetic mount. It is mountable by using the screws provided or place a weight in the 2inch bridge on the base. That is what i have done for 1 unit. For the other unit i used the 2 sided tape with velcro.

  Answered 9 months ago by coffeeclubVerified Purchase

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Q: QuestionWhich generation camera comes with the Pan-Tilt, 1, 2 or 3?

Asked 11 months ago by ToddA.

• A:Answer Hi ToddA. Thank you for your question. The Ring Pan-Tilt Indoor Cam is one of our Ring Indoor Cam (2nd Gen), which is the latest generation of our Indoor Cams. For more information on the Ring Pan-Tilt Indoor Cam I'm including this link to our help site: https://ring.com/support/products/cameras/pan-tilt-indoor-cam?page=1 If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Sincerely, Matthew from Ring.

  Answered 11 months ago by Ring

  
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Q: QuestionHello can the tilt camera be used outside if under cover from all rain on a covered porch?

Asked 1 year ago by Kevin.

• A:Answer I’m sure. It can also be placed inside and look through a window without any reflection. That’s how I have it set up It’s on the windowsill looking through the window to outside.

  Answered 10 months ago by NicholasOVerified Purchase

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Q: QuestionDo I have to have wifi to use this device?

Asked 1 year ago by Needasecuritycam.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black

• A:Answer Yes.

  Answered 1 year ago by wallesqVerified Purchase

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Q: QuestionCan you set up "dead" zones so you don't get every movement by what's going on? Like the doorbell cam?

Asked 1 year ago by Trukdrvr.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black

• A:Answer Yes. Use the Ring app on your phone, the web interface lacks many the features on the phone app. You can configure the zones, motion sensitivity, alerts, and schedules.

  Answered 1 month ago by Squirrel

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Q: QuestionCan you use this indoors facing a window pointing outside with good visibility?

Asked 1 year ago by Indoorcam.

• A:Answer I haven't tried it myself but my sister has and she said it works really well and she can position cameras in multiple windows and see all around her house and yard.

  Answered 1 year ago by KMom

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Q: QuestionCan this be wired by an electrician for power?

Asked 1 year ago by Smith.

• A:Answer It a type c to usb. If you can plug in your cell phone. You can plug in this camera

  Answered 10 months ago by NicholasOVerified Purchase

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Q: QuestionDoes this require some kind of subscription service in order to use it?

Asked 1 year ago by Subscription.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black

• A:Answer Yes

  Answered 1 year ago by JustshoppingVerified Purchase

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Q: QuestionDo you have to push the speaker the whole time you are talking or can the speaker stay on with 1 push until you push it off again?

Asked 1 year ago by Speaker.

• A:Answer It stays on until you mute it again or close the app!

  Answered 1 year ago by VictoriaD

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Q: QuestionHow long is the power cable ?

Asked 1 year ago by Powercable.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black

• A:Answer Hi Powercable. Thank you for taking the time to reach out to us with your question. The power cable for the Ring Pan-Tilt Indoor Cam is 10 feet long. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today! Thank you, Melissa from Ring.

  Answered 1 year ago by Ring

  
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