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Questions & Answers

Page Showing 1-5 of 5 questions
  • QuestionHow long does the battery last?

    Asked by Veee.

    • Answer Hello VeeM, Great question. Based on your review, it seems that you are experiencing frequent battery drainage. While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. This article will detail some of the factors that may cause your battery to require more frequent recharges: https://support.ring.com/hc/en-us/articles/208190773. We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your expectations. Please visit our community forum at https://community.ring.com/, as we have some additional solutions we'd love to share with you. Thank you, Jamila with Ring.

      Answered by Ring

  • Questioncan this be monitored from iphone7

    Asked by albert.

    • Answer Hello albert, Great question. Yes, the Ring Stick Up Camera can be monitored with an IPhone. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila with Ring.

      Answered by Ring

  • Questiondoes it come with the battery?

    Asked by Gracie.

    • Answer Hello Gracie, Great question. We would like to ensure that you have a seamless setup experience. The Ring Stick Up Cam does come with one Ring Rechargeable Battery and a micro USB cable for charging. Please reach out to us, whether it's speaking to our agents, our community of Neighbors, or watching video tutorials, we've got you covered on our Ring Support Site, https://support.ring.com. Thank you , Antonio from Ring

      Answered by Ring

  • QuestionDoes this hve a plugged in cord 20’

    Asked by Anonymous.

    • Answer The title says “wire free” so I would assume it doesn’t have a 20’ plug in cord.

      Answered by Pandavsbadger