Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Page Showing 41-43 of 43 questions
  • QuestionIf I buy this motion activated wired security lights but if I do not have Ring bridge or Wi fi connection in that area, would this product still work as a regular motion activated light and light up when there is a motion within the range? Thank you

    Asked by Viva.

    • Answer The motion sensor times out at a maximum 5 min setting . IT IS UNABLE TO RESET the TIMER WHEN IT SEES MOTION . THerefore after 5 min the light will turn off even if you are right in front of it. Then you are in the dark for 20 seconds until it will record motion again and turn back on …. This is a major flaw

      Answered by Poordesign

  • QuestionWhy is a yellow lightbulb showing on app for ring floodlight on live video?

    Asked by Walker.

    • Answer Hello Walker, Great question. The lightbulb icon allows you to enable the floodlights while using live view. For more information on how to use Live View: https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionCan this be mounted to a soffit

    Asked by Oliver.

    • Answer It's really designed to mount to a vertical surface. I doubt the lights and sensor can swivel far enough to work on a soffit. I'll take a look at mine and try to ascertain the validity of my answer.

      Answered by dhalford