A:AnswerHi Mouli.
Good question! Yes, the Ring Spotlight Cam Wired Plug-In device can be installed on an eave or ceiling with the Ceiling Mount (sold separately). You can use the Ceiling Mount to install your Spotlight Cam Wired on any ceiling, eave, or overhang, so you can improve your motion detection and get the perfect viewing angle for your home security.
It's important when selecting a location to remember that Spotlight Cam is designed to be placed at an optimum height of nine feet with the motion detector parallel to the ground. This will put the motion sensor in a perfect position to detect human-sized objects at up to 30 feet.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHello Marty,
Yes. The mount is included with the Ring Spotlight Cam Wired. What's in the box is listed below:
Spotlight Cam Wired
Mounting bracket
Screwdriver handle and bit
Bracket screws (5)
Wall anchors
Drill bit
Cable clips and mounting screws
Installation instruction guide
Security sticker
Installing your Ring Spotlight Cam Wired is a simple process: https://support.ring.com/hc/en-us/articles/115003337986-Ring-Spotlight-Cam-Wired-Installation.
Also Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Nammie,
Great question. No, the Ring Spotlight Camera does not swivel. Please see our help center article for more information:https://support.ring.com/hc/en-us/articles/115003337986-Ring-Spotlight-Cam-Wired-Installation.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila at Ring.
A:AnswerYou absolutely can do that. I have 5 of those Ring cameras at my property but last time when my parents were on the trip with me I took 2 from my home and brought to their home, connected to their Wifi and voila I can monitor 2 separate properties.
A:AnswerThe great part of the camera is that it will record whoever may unplug or damage the camera. You can not get that close without being recorded.
A:AnswerWithout a strong, stable internet connection, your Ring spotlight cam can still function as far as power goes, but it will lose these critical smart features:
Push notifications to your smartphone
Access to live video feed
Configuring the device through the Ring app
Recording and storing footage to the cloud
A:AnswerHello Sierras,
Thank you for taking the time to reach out and inquire about the Ring Spotlight Camera Wired. At Ring, we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are.
We do not see a pending question from you regarding this Ring device. Could you possibly post the question again, so that we may answer it for you?
We also have an online forum called Ring Community, which launched in March 2019, to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences. We look forward to hearing back from you!
Thank you,
Jamila with Ring
A:AnswerThey tend to activate on a 180 degree in front of the camera (more than the camera image can see). In terms of distance away I would say it depends on how angeled up or down the camera is but several (10 or 15 feet) away. Be sure to consider the flood cam also for over a garage. It has much brighter light.
