Questions & Answers
- Model:
- 8SC1S9-BEN0/B0C5QSN9YB
- |
- SKU:
- 6403964
Highly rated by customers for: Camera Quality, Ease of use, Battery Life
$99.99Your price for this item is $99.99
Page Showing 41-60 of 550 questions
Q: QuestionCan I install my Ring on a stucco pillar outside my front door?
Asked by Luckey.
- A:Answer You sure can. I put mine on a stucco apartment building exterior. I was very careful in creating a drive hole first, as not to crack the stucco.
Answered by TechMom
Q: QuestionIf I back-mount this to the side of my house at the rear, can I angle it towards the front of my house to see that entire side wall? (Image attached for clarification)
Asked by LFTW.
- A:Answer The camera has about 120 degree viewing angle not 180 that would give you the entire front. This is pretty common for these types of cameras.
Answered by samsungphoneuser
Q: QuestionIf you buy 3 cameras and put in different locations are you able to view each camera separately on your phone.
Asked by multiple.
- A:Answer yes... on the app it shows your cameras and you choose which one to access
Answered by Coolhandluke
Q: QuestionDoes it have home WiFi connectivity?
Asked by Tomcat.
- A:Answer Yes indeed. It is wifi for this one. You can even look at your app once you installed and see the strength of your wifi signal. I realize I had to increase my signal by using pods (repeaters / extender) to get that stronger signal outside where I was mounting it.
Answered by rdf06
Q: QuestionHow long does the battery last under normal use.
Asked by dz01.
- A:Answer Mines last about 2 weeks and I live at a corner house.
Answered by GaryL
Q: QuestionHow’s the night vision? Any good?
Asked by hello.
- A:Answer Its very good its just like its day light outside
Answered by Cute
Q: QuestionIf I'm using motion detector only and I am alerted on my phone that there is movement, does the alert stay on my phone in the form of a text message? Will the alert remain on my phone if I am not able to view it immediately?
Asked by Maria.
- A:Answer Yes and yes.
Answered by Jana
Q: QuestionCan’t find the difference between a pro model and a non-pro model
Asked by Anonymous.
- A:Answer Hello. Thanks for reaching out. Ring Stick Up Cam includes Live View, Two-Way Talk, Advanced Motion Detection, Customizable Motion Zones, Customizable Privacy Settings, Color Night Vision, and an easy-to-use app. Ring Stick Up Cam Pro, larger in size, builds upon all these great features with a sleek design and advanced features including 3D Motion Detection with Bird’s Eye Zones and Bird’s Eye View, Audio+ for enhanced audio, HDR video, and dual-band wifi. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: Questiondoes this device work with 5g Wi-Fi
Asked by Customer1.
- A:Answer Hi Customer1. Good question! No, the Ring Stick Up Camera Battery device is compatible with 2.4 GHz wireless 802.11 B/G/N networks. We recommend a minimum upload speed of 2 Mbps per device. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionHow is this installed? Is it by an adhesive?
Asked by Rachel.
- A:Answer Great question, Rachel! The Ring Stickup Camera mounts with a few included screws, attaching the mounting bracket to the wall. You can learn more about this by visiting this link: https://support.ring.com/hc/en-us/articles/360032833651-Physically-Installing-Your-Stick-Up-Cam-Battery-Solar. Also, the Ring Community forum was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns and lingering questions. Regards, Brett from Ring.
Answered by Ring

Q: QuestionIf for example motion is detected for 2 minutes continuously will it record 4, 30 second intervals or just one 30 second video and leave the remaining time Un-recorded ?
Asked by Izzy.
- A:Answer Hello Izzy, The Ring Stick Up Cam's video recording length can be set from 15 seconds up to 120 seconds. The Ring app gives you the power to control how long your Ring devices record events, even if you don't respond to notifications. By lowering or raising your video recording length you can choose a longer time to see more of each event or less recording time in order to preserve battery life. More details on video recording length can be found here: https://support.ring.com/hc/en-us/articles/360040293791-Adjust-the-Video-Recording-Length-on-Your-Battery-Powered-Devices. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products. All the best, Antonio from Ring
Answered by Ring

Q: QuestionCan it link directly remotely to iPhone or do you need Wi-Fi? How about laptop?
Asked by Anonymous.
- A:Answer Hello, Great question. Yes, you can use the Ring App on your Iphone or Ring.com on your desktop to see your Ring devices. A 2.4GHz internet connection is still needed for the Ring Stickup Camera to work as intended. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360015669092-Stick-Up-Cam-Battery-2nd-Generation-Information#What_is_Ring_Stick_Up_Cam_Battery. If you have any additional questions or concerns, please don't hesitate to reach out in our Ring Community forum: https://community.ring.com/. Thank you, Jamila with Ring.
Answered by Ring

Q: QuestionDo you have to have Alexa to use this in order to talk to someone
Asked by Justwondering63.
- A:Answer Hello Justwondering63, Great question! Live View lets you stream real-time video from your Ring doorbells and security camera on the Ring app or on Ring.com without a Ring Protect subscription. Amazon Alexa is not required. For more information on the how the Live View and two talk functions: https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. All the best, Antonio from Ring
Answered by Ring

Q: QuestionWhat's the subscription cost with this particular camera?
Asked by Brent.
- A:Answer Hello Brent, The Ring Stick Up Cam provides standard features (instant alerts, live view, and two way talk) without any required subscription. Our optional Ring Protect Plans offer additional video storage features, for those who want them, starting at $3/month (per Ring device). For more information on the Ring Protection Plans: https://ring.com/protect-plans. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
Answered by Ring

Q: QuestionDoes this camera record 24/7, where is the recording stored, and will the solar panel maintain battery charge if recording 24/7?
Asked by LP.
- A:Answer The cameras are designed to activate by motion and record video and audio. If you pay for the monthly service from Ring all video that is recorded during motion can be retrieved. Video that is captured is only stored for a certain period not forever. Battery life will remain strong while only streaming motion activated video and audio. As long as the solar panel is located in place that receives enough light it will keep the batteries charged.
Answered by RingCams
Q: QuestionIs this a 2nd or 3rd generation of this product?
Asked by HIKR.
- A:Answer Hello HIKR, Great question! This particular model is Ring's 3rd Generation Stick Up Camera. More detailed product specifications can be found here: https://support.ring.com/hc/en-us/articles/360032203412-Stick-Up-Cam-Battery-Solar-3rd-Generation-Information-. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions regarding the Stick Up Camera Battery. Thank you, Alexis with Ring
Answered by Ring

Q: Questionwhen using the talk feature, do you have to speak through your phone the same as the ring doorbell camera or do you have to use a tablet as shown in the description video?
Asked by User8787.
- A:Answer Hi User8787, Great question! The Ring app works on cell phones and tablets alike. If you prefer, you can speak to your visitors through your phone, just like you do with your Ring Video Doorbell. If you have further questions, please visit our Community Forums at https://community.ring.com/. Where you can post similar questions and have other members of the Ring Community share their experience and knowledge with you. All the best, Marlom at Ring
Answered by Ring

Q: QuestionDo I have to pay a monthly fee for the ring stick up camera and is it compatible with my xfinity wifi router??
Asked by Tony.
- A:Answer Hello Tony, Great question! As long as your Xfinity wifi router broadcasts a 802.11 b/g/n Wi-Fi connection @ 2.4GHz this device will connect to it. While subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 60 days (US). You can also access, download, and share past Ring videos. Without this service, you will still receive real-time video alerts on your smartphone as well as have access to the Live View feature. Additional information about the optional Ring Protect Plan can be found on Amazon's website under the device specifications or on our support website at: https://support.ring.com/hc/en-us/articles/115001671383-Ring-Protect-Subscription-Plans For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Alexis at Ring
Answered by Ring

Q: QuestionRecord video 24/7?
Asked by Lizy.
- A:Answer Not 24/7 only when they detect motion. You can program them to record 60, 90 and 120 seconds. If you get a subscription which is very cheap the video gets sent to the ring cloud which in return you can safe it to your device and access it whenever needed.
Answered by MrD1
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