“I can not get mine to reconnect to wifi, why not?”

1-2 of 2 Answers

• Hi MsKim. Good question! The Ring Video Doorbell is compatible with an 802.11 b/g/n wifi connection at 2.4GHz. If your device disconnects from your wifi network, follow these steps to reconnect your video doorbell to your wifi network in the Ring App: https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network. If any additional information is needed regarding your Ring question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

  Answered by Ring 3 years ago

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• This is why I chose the Geek Squad to install my ring video doorbells and tie them in with my with my wi-fi connection. I do not have the tech smarts. Sorry……

  Answered by WandaT50 3 years ago

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