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Originally I heard 24V, but I went to Ace Hardware and they said you can use 18V. Im upset because I need and adapter to install my ring 4k 3rd generation and quess what my installation is completely new, so I need a 24ft length adapter 24V..and looks like it doesnt exist..and I'm not buying outside the US, read reviews and were not good..So Ring not everyone has a ready made installation.. i know you have a 10ft adapter thats not going to work atleast not for me..So what's next, how do we solve this problem.
Sorry, there was a problem. Please try again later.Hello. Thank you for taking the time to ask this question. The Ring Wired Doorbell Pro (3rd Gen) is hardwired and requires a standard doorbell system, Ring plug-in adapter (not included) with 16 or 24VAC, 10 to 40VA (with 30 to 40VA recommended for optimal performance), 50/60Hz or 24VDC 12W. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
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