Questions & Answers

Q: Questiondoes anyone have a solar panel for the first generation ring door bell ?

Asked 2 years ago by az.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer Hi az. Thanks for reaching out. The Ring Solar Panel is a small device that can be mounted outdoors and connected to your Ring Video Doorbell with a cable. With just a few hours of direct sunlight per day, it will extend the life of your doorbell battery. Visit our support center to find the right accessory for your device. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionIs there even a need for a secondary battery if I end up purchasing and using the solar panel?

Asked 2 years ago by James.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer Hi James. Good question. No, Ring Security Cams do not require two batteries. Additional batteries can be purchased to avoid any downtime in case your device is in a high-traffic area that may drain your battery faster. However, with the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionCan you purchase the lead between the solar panel and the Camera. A contractor removed it and broke the connector.

Asked 2 years ago by Anonymous.

• A:Answer YOu might have to get a cellphone repair guy to repair or replace your lead.

  Answered 2 years ago by None

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Q: QuestionI bought this 4W solar for my Ring stick up indoor/outdoor,.the camera works good with the battery, when I try to use the new solar its not charging or adding any number to my battery. I called Ring they did not give any good explanation. I have to return

Asked 3 years ago by Anonymous.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer my panel took several hours to bring the charge up, but once it reached 100% it stays at 100%

  Answered 2 years ago by TomSVerified Purchase

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Q: QuestionIs this solar panel compatible with the ring outdoor cam plus, battery -- wide-angle, 2K video with ring vision?

Asked 11 months ago by Compatibility.

• A:Answer Hi Compatibility. We appreciate the time you have taken to ask this question. Yes, the Ring Outdoor Cam Plus is compatible with the Ring Solar Panel 4W (USB-C). The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 11 months ago by Ring

  
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Q: QuestionWhat is the length of the cord connecting the solar panel to the camera?

Asked 3 years ago by Betty.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer It's about 3ft but you can wrap it around the back of the panel. It is also water-proof so you don't have to worry about rain water getting in.

  Answered 3 years ago by LuisFVerified Purchase

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Q: QuestionIs this product work with Ring - Spotlight Cam Pro Outdoor Wireless 1080p Battery Surveillance Camera ?

Asked 3 years ago by Pam.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer Hi Pam. Great question. Yes, this Ring Solar Panel is designed for use with Ring USB Type C cameras, including the Ring Spotlight Cam Plus and Spotlight Cam Pro models. This 4W Ring solar panel arrives with a barrel plug adapter and a 6.5-foot USB-C cable to enhance connectivity, and the mounting kit enables seamless installation. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
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Q: Questionwhich models is it compatible with?

Asked 3 years ago by Tommy.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer Only with the ring plus and pro. The new gen is a type c style

  Answered 3 years ago by Sengouken

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Q: QuestionWhat is the length of cable provided with the solar panel to attach to the Ring camera?

Asked 2 years ago by Greg.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer about 6 feet. But you can purchase a Type-C extension as needed through many sources that could extend the distance further.

  Answered 2 years ago by NoneVerified Purchase

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Q: QuestionHow does this connect to a sealed spotlight cam plus when the battery charging port is a micro USB and not type C?

Asked 2 years ago by Anonymous.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer It works great

  Answered 2 years ago by MichaelMVerified Purchase

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Q: QuestionHi - is this compatible with the Spotlight Cam Battery?

Asked 2 years ago by LRobinson.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer Yes, seems to work fine with my equipment.

  Answered 2 years ago by TedWVerified Purchase

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Q: Questionneed larger solar panel for ring doorbell.

Asked 2 years ago by edthec.

This question was asked about the related product: 4W Solar Panel for Select Ring Security Cameras - White

• A:Answer It won't matter. The important thing it that cord or cordless. Solar needs to connect to better in order to operate.

  Answered 11 months ago by SuheirOVerified Purchase

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Q: QuestionWill this work with Gen 1 spotlight cams?

Asked 3 years ago by maktx.

• A:Answer I have no idea. They listed stuck up cameras so I purchased it for mine.

  Answered 3 years ago by ColbyjackVerified Purchase

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Q: QuestionWhat exactly does this solar panel go with? We have the 2020 ring doorbell camera and the spotlight plus. We were looking into solar panels to save battery life.

Asked 3 years ago by Anonymous.

• A:Answer Never looked into if they can work with the doorbells, but they do work with the Spotlight Plus. They come with the wiring and adapter to plug it into your Spotlight.

  Answered 1 year ago by GTechVerified Purchase

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