“I bought the Roku Ultra 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black, in December 2022, it has not been a year yet and my Roku remote is skipping boxes sometimes 2 or 3. Can I exchange it for a new one?”

1-3 of 3 Answers

• Mine will do that sometimes if battery is getting low. Just recharge and try again. If continues, return for replacement if still under warranty.

  Answered by OnBendedKne 2 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Mine is doing the same thing and continued after charging. Will return.

  Answered by TAllen 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I'm not sure, just easy on the pressing the change button.

  Answered by ThadG 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.