Questions & Answers

Q: QuestionDoes the Roku Ultra support HDR?

• A:Answer Yes, the Roku Ultra supports HDR (High Dynamic Range).

Q: QuestionCan I connect the Roku Ultra to my network using an ethernet cable?

• A:Answer Yes, you can connect the Roku Ultra to your network using an ethernet cable.

Q: QuestionWhat makes Roku Ultra the ultimate streaming player?

• A:Answer Roku Ultra is the fastest and most powerful Roku player.

Q: QuestionHow is the picture quality of Roku Ultra?

• A:Answer Roku Ultra offers pixel-perfect 4K picture, pixel-perfect Dolby Vision® picture, and pixel-perfect HDR10+ picture.

Q: QuestionWhat type of remote comes with the Roku Ultra?

• A:Answer The Roku Ultra comes with a Voice Remote Pro that is rechargeable.

Q: QuestionWhat is the difference between the Roku Streaming Stick 4K+ and the Roku Ultra?

Asked 3 years ago by Neil.

• A:Answer Hi, Neil! The Roku Streaming Stick 4K+ is perfect for wall mounted TV's or for travel, supports Dolby vision, has long range Wi-Fi, and includes the Voice Remote Pro. The Roku Ultra had the best Wi-Fi & fastest player to date, supports Dolby Vision and Dolby Atmos, has the Ethernet port for uninterrupted streaming, and includes the Voice Remote Pro. The Voice Remote Pro that comes with both the Streaming Stick 4K+ and the Roku Ultra has a rechargeable battery and lost remote finder, hands-free and push-to-talk voice controls, TV controls & personal shortcut buttons, as well as private listening.

  Answered 3 years ago by Roku Team

  
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Q: QuestionHAVE 4 TVS THAT ARE 10 YEARS OLD WILL ROKU WORK ON THEM

Asked 3 years ago by Anonymous.

• A:Answer Absolutely as long as you have a hdmi port and internet. 4k box not necessary if you dont have a 4K Tv you can get the standard Roku box or streaming stick

  Answered 3 years ago by Robn

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Q: Questionwhat's the difference between a tv that comes with built in roku, such as Hisense 4k tv with roku built in and Roku's own 4k tv VS a roku Ultra 4k player? is it better to buy the ultra player and stream or just use the built in?

Asked 2 years ago by Manny.

• A:Answer The onscreen interface is identical with either the integrated Roku like the Hisense Tv has and the Roku Ultra. The big difference is the quality of the picture seen on the TV itself. I would do research on TVs in the price range you can afford. I personally feel the top three TVs, (LG, Samsung, and Sony) have better picture quality and longer warranty coverage over the Hisense or Roku TV. This was my initial conclusion after extensive research on multiple credible independent review platforms and my personal experience has confirmed it. But you will need to do your own research. We went with an LG OLED TV capable of 8K. The picture using the Roku Ultra and 8K HDMI cables through our receiver is amazing. In contrast, we have a Roku TV in our travel trailer. Even though it is set up for 4K, the picture is not as sharp as on our TV at home. In short, the picture quality is only as good as the actual TV is capable of. I hope his helps.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill the Roku ultra 2022 work on a Sony Bravia KDL40R450A

Asked 3 years ago by Chito.

• A:Answer Hello Chito! Any of our Roku models would work just fine with your TV, all you'll need is an available HDMI port and a reliable broadband internet connection.

  Answered 3 years ago by Roku Team

  
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Q: QuestionI have a Samsung LED J5202 Series 1080p Smart HDTV. I need to have a Roku to watch tv in my dorm. The only one in the store near me at this time is the Roku Ultra 2022 4K/HDR/Dolby Vision Streaming device. Can I use this even though my TV isn't 4K?

Asked 3 years ago by Anonymous.

• A:Answer My tv isn’t either. I think the picture looks better.

  Answered 3 years ago by NytoVerified Purchase

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Q: Questioncan geek squad install Roku

Asked 1 year ago by roko.

• A:Answer Yes but there's a charge. Sorry I forget how much, but it was worth it.

  Answered 1 year ago by BonnieSVerified Purchase

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Q: QuestionWhich of the Roku streaming devices has the best Wifi speeds and extended range ?

Asked 3 years ago by AmericanHorrorStoryHotel.

• A:Answer Hello, AmericanHorrorStoryHotel! Your Wi-Fi Router determines range, and your ISP provides the speed. The Roku Ultra has our best Wi-Fi receiver and also has an Ethernet port if a direct connection to a router is preferred. For more information on how to improve the Wi-Fi or wireless internet connection to your Roku streaming device: https://support.roku.com/article/213122277

  Answered 3 years ago by Roku Team

  
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Q: Question2 questions: 1. Do I need a Roku device for each of my 5 televisions? And 2. Do any of the Roku devices have DVR capabilities?

Asked 3 years ago by KenM.

• A:Answer Yes you need one for each device no they don’t have d r capability

  Answered 3 years ago by SonyaVerified Purchase

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Q: QuestionWith the Roku ultra, can the headphones be used to control the voice activation? My husband is disabled and has limited use of his hands, so I’m trying to find a device he can fully control by voice activation.

Asked 2 years ago by Anonymous.

• A:Answer Hello! The voice remote pro that comes with the Roku Ultra has a midfield mic so no headphones needed for voice commands! He can just speak his commands such as "Hey Roku, turn on captions" and it will perform said command. The headphone feature is used for private listening. Such as if someone is asleep the other person can plug in the headphones to listen to TV without disturbing anyone.

  Answered 2 years ago by Roku Team

  
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Q: QuestionMy tv is not supported by Hulu. They say I can use a Roku box to stream Hulu. Which Roku model do I need to attach to my tv to stream Hulu?

Asked 2 years ago by Pete.

• A:Answer I think all you will need to do is download the Hulu app on the Roku device to access your Hulu account. I have the Roku Ultra and downloaded the app but have yet to use or sign up for Hulu but have done it for Prime Video and Netflix. Both work fine! Hope this helps!

  Answered 2 years ago by shutterbugVerified Purchase

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Q: QuestionIs it bluetooth capable

Asked 3 years ago by Jp.

• A:Answer Yes, and also Apple Airplay to mirror your phone. You can connect it to your phone to use your phone as a remote if you like, or bring up a video on your phone and cast it to you TV via Roku.

  Answered 3 years ago by TexRVerified Purchase

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Q: QuestionCan I use earphones and tv speakers at the same time so that both my wife and I can listen and watch at the same time?

Asked 3 years ago by Bobby.

• A:Answer No, once you plug in the ear phones to the remote sound only comes from the headphones.

  Answered 3 years ago by DeeDeeVerified Purchase

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Q: QuestionWhich Roku do I need to get if I have just internet at home?

Asked 3 years ago by GH.

• A:Answer Hello GH! Any of our Roku models would work just fine with your TV, all you'll need is an available HDMI port and a reliable broadband internet connection.

  Answered 3 years ago by Roku Team

  
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Q: QuestionWill Roku Ultra work with an infrared IR remote like Harmony Elite? Thank you.

Asked 2 years ago by ultra353.

• A:Answer Hello Ultra353! Yes, the Roku Ultra comes with an IR remote, and it is compatible with universal remotes like the Harmony Elite that use IR signals for control. You can program your Harmony Elite to work with the Roku Ultra by selecting the appropriate device profile during the setup process. Just follow the instructions provided with the Harmony Elite for programming and syncing it with your Roku Ultra.

  Answered 2 years ago by Roku Team

  
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