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Williston, VT 05495
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Questions & Answers

Page Showing 1-3 of 3 questions
  • Questionwill it laminate 10 mm film okay?

    Asked by cc.

    • Answer This looked liked a great unit on the web, so I ordered it. I gave it to my wife as an xmas present. She tried it a few days later and it jammed on the third picture being laminated ( we lost the picture). We were using 3 mm laminate. After unjamming the unit we tried again with 7 MM. Again it jammed. Stared to smell like it was burning. We called the toll free Service number, they would not help until we faxed a receipt. The company did not respond back to us with the faxed receipt. Finally called the number again and they told us to send the unit back, at our expense. They sent back a bigger unit as the replacement (apl-330U). I would not recommend the original unit for anything more than 3-4 mm and maybe not even that. Not happy with the unit but service was on the good side (After we called them back). I'll see how the new unit works.

      Answered by Hatch

  • QuestionDoes this work with 240 volts powerI am planning to take this to India. does it support 240 volts?

    Asked by QuestionAnswer.

    • Answer No only 110 V plugs come with it.

      Answered by Hatch

  • QuestionWhat is required to buy in order to print durable licenses?

    Asked by Anonymous.

    • Answer Hello, To provide correct information, please provide us an example of durable license you are referring to. Also, I would like to confirm that you meant you need to laminate durable license, not print. once we get detailed information we will get you accurate suggestion. Thank you,

      Answered by Royal Sovereign Product Manager