A:AnswerHello, thank you for the interest in our product. Our 18k BTU unit requires 230V/60Hz to operate. That is the same for our 24k BTU unit. Only our 12k BTU unit can operate on 115v/60Hz. All item required to install the mini-split system are included. Important to add, we do not provide mounting brackets of any type. This depending on the way you want to install your unit need to be purchased separately. f you ever need any assistance with this or any other of our products please reach out to our support department. Our support department can be reached via email ([email protected]) or phone (800-397-1025, Mon-Fri between 08:00-06:00pm EST, closed on public holidays).
A:AnswerHello, thank you for the interest in our product. All of our mini-split system use R410A as refrigerant. If you ever need any assistance with this or any other of our products or have additional questions please reach out to our support department. Our support department can be reached via email ([email protected]) or phone (800-397-1025, Mon-Fri between 08:00-06:00pm EST, closed on public holidays).
A:AnswerHello Betty,
It is not recommended to handle the installation by yourself as there are a few diagnostic tests you will have to run. You should consult with a professional on installation on the device.
Thank you for your question, if you would like more information, please contact Royal Sovereign Support @ 1-800-397-1025 or [email protected]
