“The time on the screen is frozen I’ve only had this a little over a year. How do you fix this issue?”
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Hi there, We know how crucial it is to keep your microwave working properly. Let's get the information you need. We recommend reviewing the resources listed below to determine why your microwave's time froze in the panel. The microwave control panel does not respond. https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147549758) to help our team pull up your information when you message us. Thank you. -Kimberly
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