Questions & Answers
- Model:
- ME16H702SES
- |
- SKU:
- 3898093
Q: QuestionCan I order an instruction manual for this model?
Asked by Laura.
- A:Answer Hi Laura. Thank you for reaching out regarding Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave if you can order a user manual. Regarding your concern, you do not need to order a user manual, as I will be providing you with the link to your user manual. Here is the link to your user manual. https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144426380 ^Camille
Answered by Samsung

Q: QuestionWhat is the decibel rating of this microwave?
Asked by Smitty.
- A:Answer Hi Smitty, Samsung doesn't have decibel ratings available for Microwaves since the sound can vary depending on the level selected for the exhaust fan and other factors. Thanks for your interest, Ms. Samsung
Answered by Anonymous

Q: QuestionWhat are the dimensions of this microwave H, W and D
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. Outside dimensions: Width: 29 7/8 inches Height: 16 29/32 inches Depth: 15 5/32 inches Oven Cavity dimensions: Width: 19 5/16 inches Height: 9 5/8 inches Depth: 14 3/8 inches I have shared the user manual below. Please access the link and turn to page 21 for complete specification of the microwave. https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144422772 Leo
Answered by Samsung

Q: Questioninsidewill the paint inside chip or peal off
Asked by bobbie.
- A:Answer No it won't.
Answered by Blondi1971
Q: Questionis there a light inside where you are cookingi wondered if there is an inside light so you can see your cooking
Asked by bobbiew.
- A:Answer Yes, there is a light on the inside.
Answered by CJermalowicz
Q: QuestionAre you satisfied after long term usage?How long have you owned the oven? Any problems later on? How long before it broke down? My last Samsung just broke down after 8 years of very light use by one person and reheating only rather than real cooking. Did you have a better experience with another brand? Thank you.
Asked by Monika from Big Apple.
- A:Answer True quality and function
Answered by Sydneys
Q: QuestionCan this microwave vent upwards thru the top cabinet?
Asked by Anonymous.
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave if this can vent upwards through the top cabinet. Regarding your concern, this microwave can be vented upwards. I suggest you check this link to your installation manual to assist you further. Please go to page 12. https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144611657 ^Camille
Answered by Samsung

Q: QuestionNew microwave has upwards facing grill. Will air recirculation be affected if mounted flush underneath cabinet?
Asked by Anonymous.
- A:Answer Thanks for the question. The ME16H702SES and other Samsung Over the Range Microwaves are designed to be mounted under standard 12-13" deep cabinets to allow for the air to exhaust through the concealed vent on the top front of the unit. - Ms. Samsung
Answered by Anonymous

Q: QuestionDoes this come in blackDoes this come in black?
Asked by Caltuk.
- A:Answer Yes....available in Black....check Best Buy site
Answered by froggger83
Q: QuestionWhats the measurements of the box in which the samsung microwave (Model: ME16H702SES SKU: 3898093) comes in? and the weight?microwave (Model: ME16H702SES SKU: 3898093)
Asked by andresfe.
- A:Answer Hi andresfe. Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave on what is the measurement of the box and the weight. Regarding your concern, the shipment dimension and weight would be 33 3/8" x 19 7/16" x 20 3/16", and the weight would be 53.7 lbs. I suggest you check this link for further assistance. https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/me16h702ses/pdf/ME16H702SES_V2.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144609365 ^Camille
Answered by Samsung

Q: QuestionAs is the warranty period has ?
Asked by juan Pose.
- A:Answer Hi juan Pose. Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel warranty. Regarding your concern, here are the details for the warranty. ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON I suggest you check this link for a copy of your warranty. https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144609228 ^Camille
Answered by Samsung

Q: QuestionCan I mute, or turn off the beeping, on this?
Asked by JASON.
- A:Answer Thanks for asking, JASON! This model does not have a mute feature. ^Jecca
Answered by Samsung

Q: QuestionI’m trying to replace the light bulb underneath the microwave but not sure what kind of bulb I can put in it. I need to know what kind/size lightbulb I need so I can replace it??? Please. Thank you
Asked by April.
- A:Answer April, I am including a helpful link to the user manual (https://bit.ly/3f4DNfW) on page 19 to support your concerns on changing the light bulb. Thank you for being a part of the Samsung family! ^Lena
Answered by Samsung

Q: QuestionHow far from the wall are the holes for the long bolts that hold the microwave from the top? The installation instructions say to see the template which isn't posted online. I'm replacing one with holes 8 3/4" from the wall but seems 10" is standard.
Asked by Midori.
- A:Answer We replaced a microwave from 2000 and installer had no problem. He might have added holes.
Answered by Dansee1
Q: Questionwhere are the specs for the ventilation? I need to cut out for piping.
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. Specification for the ventilation can be found in the user manual link that I have shared below. Please access the link and turn to pages 4 - 11. https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144443814 Leo
Answered by Samsung

Q: Questioninlight and fan stays on how do i turn them off
Asked by cal.
- A:Answer You have to push the button really hard
Answered by NoMorePaidReviews
Q: Questionare the grease filters easily removed and cleanable?
Asked by Carol.
- A:Answer Hi Carol, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. Yes, the grease filters are easily removed and are cleanable. I have shared the user manual link below. Please access the link and turn to page 20 for instructions in removing and cleaning the grease filter. https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144433108 Leo
Answered by Samsung

Q: QuestionWhere is the charcoal filter installed on this module?
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. The charcoal filter is located at the top portion of the microwave behind the vent grille. I have shared the user manual link below. Please access the link and turn to page 20 for a diagram of where the charcoal filter is located. https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144431358 Leo
Answered by Samsung

Q: QuestionVent on MicrowaveI need to know the measurements of where the unit hooks up to the outside vent. Is there an installment manual so I can finish sheetrocking the wall. Also can this be hard wired or does it plug into the wall. Where does the outlet have to be installed?
Asked by Anonymous.
- A:Answer It plugs into a standard outlet, the vent is on the top, toward the rear. The size is standard for over stove microwave. the cord is a couple feet long.
Answered by Smitty
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