“Why is the timer not counting down? I just got a brand new over the range Samsung microwave. And timer is not counting down. Please help!”
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Did you set the clock? Mine keeps running after you take something out of it and close the door. I have to return it.
Sorry, there was a problem. Please try again later.Ours is new also. The timer works only by itself. If we are heating something in the microwave the timer will not work !
Sorry, there was a problem. Please try again later.Hello there, We appreciate you letting us know that your microwave timer is not working. Allow us to assist you. We recommend checking that you have pressed the OK/START button for the timer to work. Please see page 10 under the "KITCHEN TIMER BUTTON" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202309/20230914131836581/O_01._IB_FULL_ME16A4021A_AA_MD3_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146599439) to help our team pull up your information. Have a great day. ^Camille
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