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Sorry, there was a problem. Please try again later.Hi RoxD, Thank you for showing interest to know more about our microwave. Some models have a function to turn off the turntable and on the specific model that you have, it is not an option cause it doesn't have that function. To know more about your microwave please click on this link. https://www.samsung.com/us/support/downloads/?model=N0021293&modelCode=ME16A4021AS/AA Moving forward here are other options to speak with our representatives for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Stay safe, Reference Ticket Number: 1144190824 ^Mila
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