A:AnswerJ&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A:AnswerWhy is the fan so loud? I have had many different microwaves, but this one has a very loud fan, where you can't hear anyone next to it, as well as across the whole kitchen. I have a large kitchen, so its not because of any confined spaces.
A:AnswerHi there,
I can help with that. Our Samsung Microwave can be either recirculating or vented out depending on your set up. Thank you for choosing Samsung. ^Brad
A:AnswerHi there,
I se you are looking into installing a Samsung Microwave. I can help with that. I located all installation information/ See link below:
https://downloadcenter.samsung.com/content/EM/202003/20200306171223120/ME4000R_ME17R7021EB_AA_DE68-04584A-00_EN.pdf
Thank you for choosing Samsung. ^Brad
A:AnswerHi susieq,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel.
The microwave has a vent power of 300 CFM with 3 vent fan speeds. I have shared the specification sheet below. Please access the link to learn more about the features of the microwave.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/pdf/ME17R7021ES_V4.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144405447
Leo
A:AnswerWe do not have a vent to outside. The fan on this model works better than our old microwave. With our old microwave, the smoke alarm would go off if something dripped in the oven even with the fan on. In the month since we have this new microwave our smoke alarm has not gone off even once.
A:AnswerHi Mtd,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel.
The microwave comes with the following:
a. Glass Tray
b. Roller Guide Ring
c. Exhaust adaptor
d. Grease filters (2 each)
e. Charcoal filter
f. Hardware kit (screws and brackets)
g. Manuals (user and installation)
h. Templates (top and wall)
I have included the user manual and installation guide link below. Please click on the first link and turn to page 8 for more information on what comes with the microwave.
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144275861
Leo
A:AnswerHi tapinsharon,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel.
Maximum cabinet depth above and beside the unit is 12˝. I have included the installation guide link below. Please click on the link and turn to page 7 for more information on the mounting space.
https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271406
Leo
A:AnswerHi CHRIS,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White.
There are parts that come with the microwave for installation. The parts can be found below:
a. Wood Screws
b. Toggle Bolts (and wing nuts)
c. Self-aligning Machine Screws
d. Top Cabinet Template
e. Rear Wall Template
f. Installation Instructions
g. Separately Packed Grease Filters
h. Exhaust adaptor
I have shared the installation guide below. Please access the link and turn to page 6.
https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144400860
Leo
A:AnswerHi Donna,
Thanks for reaching out and we hope you are in good health. Yes, this over-the range microwave is vented.
Your reference number: 1144200867
Leo
A:AnswerHi Al,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung microwaves, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel. Below are the general dimensions of the microwave.
Product Height: 16 15/16 inches
Product Width: 29 7/8 inches
Product Depth: 15 3/16 inches
I have included the installation guide for the complete dimensions of the microwave. Please click on the link below and turn to page 7.
https://downloadcenter.samsung.com/content/EM/202202/20220223175844668/OTR_II_DE68-03587B-07_EN-CFR_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144255606
Leo
A:AnswerThe Product Dimensions are 19 5/16"W x 9 5/8"H x 14 3/8"D and the Cutout are 29 7/8"W x 17 1/16"H x 16 1/2"D. Thank you for choosing Samsung for your home! ^Lena
