Questions & Answers
- Model:
- ME17R7021ES
- |
- SKU:
- 6396300
Q: QuestionAre there issues with the door handle breaking or coming loose?
Asked by 18974.
- A:Answer Greetings, We understand the importance of having a quality appliance at home. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147225952) to help our team pull up your information when you message us. Thank you. -Ricardo
Answered by Samsung
Q: QuestionCan I use the same mounting plate and holes as used on my existing Samsung Model ME18HT04SFG, or maybe it's ME18HI04SFG?
Asked by Mike.
- A:Answer i think you can, it was a great buy it was an open box deal i think every one should look at the best buy for what you need.
Answered by billand2girls
Q: QuestionWhat is the wattage of the underside little lights?
Asked by Anonymous.
- A:Answer I'm happy to help with this. According to page 19 of the user manual (https://bit.ly/3uNTEaR), the cooktop light uses a 40 watt incandescent bulb. ^Jecca
Answered by Samsung

Q: QuestionIs there a way I can have the Entire keypad light up, not just the led clock? It’s very hard to use night
Asked by Smith.
- A:Answer Sorry...have no idea on this...the Samsung microwave that this one replaced did not light up either
Answered by customer
Q: QuestionHow bright is the light for the stove
Asked by wolflover.
- A:Answer Hi wolflover! According to page 19 of the user manual, the cooktop light uses a 40 watt incandescent bulb. ^Jecca
Answered by Samsung

Q: QuestionAny solution for the door latch not working?
Asked by Vicki.
- A:Answer Yes it does not work
Answered by MasfenD
Q: QuestionDoes Best Buy take existing microwave when they install new one?
Asked by Tom.
- A:Answer Yes!!
Answered by LHD25
Q: QuestionOur microwave runs sometimes when the door shuts and no one has activated it. Is this microwave unsafe if it is running on its own? It only stops if we open the door.
Asked by KR.
- A:Answer Hello KR, If your microwave starts by itself with no interaction, unplug it, and contact us at the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151711909) to help our team pull up your information. Thank you! ^Joshua
Answered by Samsung
Q: QuestionDoes it have sensor cooking
Asked by Anonymous.
- A:Answer Hello there, No, this over-the-range microwave does not have sensor cooking. Here is a link to the microwaves with a sensor-cooking feature. Over-the-Range Microwave 1.7 cu. ft. in Stainless Steel | Samsung US https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-stainless-steel-me17r7021es-aa/ Have a great day. ^Camille
Answered by Samsung
Q: QuestionI just got the microwave installed not getting food hot what options do I have.
Asked by Anonymous.
- A:Answer If you have best buy total they will trade it out if not working properly or your warranty should be in effect as well
Answered by TCLAlto7
Q: QuestionDoes this vent from top or out the back
Asked by Anonymous.
- A:Answer We don’t have a duct vent outside, so they flipped the fan inside the microwave before installing it. It vents on top.
Answered by Carissa
Q: QuestionDoes the fan run constantly every time it is I use?
Asked by MicroC.
- A:Answer Good day, No, you can actually turn the vent fan off if you don't need to use it. For instructions on using the vent fan button, please refer to the link below under "Use the vents". Use the lights and vents on your Samsung over-the-range microwave https://www.samsung.com/us/support/answer/ANS00087683/#:~:text=Press%20the%20Vent%202%20Speed,to%20turn%20off%20the%20vent. Have a wonderful day. -Kimberly
Answered by Samsung
Q: QuestionWhat accesories go with this, what mounting kit do we need?
Asked by Anonymous.
This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
- A:Answer It comes with everything but a good helper...not some dumb neighbor kid that will smoke all your left-overs. Just saying is all...ok
Answered by WOFF
Q: QuestionSomeone used this microwave. I do not know what they did, but some coating came off cavity of microwave, and the matching area on the door. Does that make it unsafe to use?
Asked by Nicky.
- A:Answer No, but eventually it will char up and brown. I would use it until it breaks or catches on fire but that's me. When people ask about, just tell them that microwaves are not good for drying out weed. Their reaction will be priceless...lol
Answered by WOFF
Q: QuestionHow do you change the fuse
Asked by Anonymous.
- A:Answer Hello there, We would love to discuss your microwave to determine how we can best assist you with the fuse replacement. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148781357) to help our team pull up your information when you message us. Have a great day. ^Charles
Answered by Samsung

Q: Questionwill this fit the same space and bracket as my old SMH1713B unit ?
Asked by mrmike56.
This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
- A:Answer Hello mrmike56, We'll gladly provide the details you need. Below is the product's dimension (W x H x D) for your reference. 29 7/8” x 17 1/6” x 16 1/2” Feel free to visit the website via the link below to learn more about the product's specifications. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-black-stainless-steel-me17r7021eg-aa/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148229320) to help our team pull up your information when you message us. Thank you. -Angelica
Answered by Samsung

Q: QuestionWhat screws and type of kit you need to mount this microwave?
Asked by Anonymous.
- A:Answer This Microwave Oven came with all needed mounting hardware.
Answered by jerryaw
Top Rated
- $249.99$249.99The price was $399.00
- $279.99$279.99The price was $344.99
- $149.99$149.99The price was $199.99
- $219.99$219.99The price was $269.99
- $499.99$499.99The price was $699.99
































