Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $529.99
Page Showing 1-4 of 4 questions
  • QuestionDoes this have a backlit keyboard?Does this have a backlit keyboard?

    Asked by Anonymous.

    • Answer Unfortunately, no it does not. Best Buy Mobile and Connectivity Specialist, Kraig

      Answered by spex

  • QuestionWhat does" No MPEG" mean?just trying to determine if no mpeg means you cannot watch movies.

    Asked by Lock.

    • Answer Not limited to this model or any manufacturer in specific, Windows 8 may not come with specific video decoders. Most people will be surprised if updating to Windows 8 that they aren't able to play DVDs, and that's because many devices are sold today without a CD drive. There's a licensing fee for decoders when provided as part of an OS, and while you can still use data discs, playing DVD movies won't be possible without a decoder. You can always download a free one, like the VLC Player, and get MPEG support that way - so that's one way to add that functionality to your computer. Thanks for your interest in Samsung products. --Mr.Samsung

      Answered by Samsung

  • QuestionWhy is this computer having so many bad reviews? Is it shotty build quality or is it just the windows 8?

    Asked by Brent.

    • Answer Different people had different responses, and one person decided that a different computer met his needs, while other verified purchasers posted positive experiences. Samsung makes some really compelling products, and is a market leader in several categories. While not everyone will have the same experience, there is a return policy in place to ensure that something you purchase can be tried out to meet your satisfaction, or returned if it doesn't. Thanks for your interest in Samsung computers. --Mr.Samsung

      Answered by Samsung

  • Questionquestionhi i have a question is this laptop word warranty service?

    Asked by Anonymous.

    • Answer This laptop is not voided of warranty, although it'd be best to check with Best Buy directly to find out what warranty options are available when you purchase. Refurbished items may sometimes have a different warranty than a new-in-box product, so you may want to check out all of your options. Thanks for your interest in Samsung laptops. --Mr.Samsung

      Answered by Samsung