Questions & Answers

Q: QuestionWhat is the total capacity of this refrigerator?

• A:Answer The total capacity of this refrigerator is 17.5 cubic feet.

Q: QuestionDoes this refrigerator have a quick freeze option?

• A:Answer Yes, this refrigerator has a quick freeze option.

Q: QuestionDoes this refrigerator have a fingerprint resistant finish?

• A:Answer Yes, this refrigerator features a fingerprint resistant finish.

Q: QuestionDoes this refrigerator have independent fridge and freezer controls?

• A:Answer Yes, this refrigerator has independent fridge and freezer controls to keep food fresher.

Q: QuestionDoes this refrigerator have an ice maker?

• A:Answer Yes, this refrigerator includes an ice maker.

Q: QuestionAre the controls on this refrigerator easy to reach?

• A:Answer Yes, this refrigerator has easy-to-reach controls for everyone.

Q: QuestionWhen a door is open, does the hinge mechanism cause the door to protrude out at all, so that I need more than 32 1/8 inches width? This fridge would be installed close to a wall, and I want to make sure that the door can open at least to 90 degrees.

Asked 4 years ago by dolanly.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer Thanks for the responses. I went to the store to measure the doors, and I measured that they each need 1" extra clearance beyond the 32 1/8" width of the fridge to accommodate the hinge mechanism when open. But, Samsung sent a link to the manual and referred me to page 18, where the measurement I was looking for is #6 (I think). There, it says that each door hinge requires 1 1/4" clearance. In my kitchen one door will be next to the kitchen counter, and as this is a countertop depth fridge, there should be no problem with opening the door on that side. - at worst, I can move the fridge forward a little to make sure that the door on that side can open. The other side of the fridge will be next to a wall, so I will need to make sure there is 1 1/4" clearance between the fridge and the wall on that side, to enable that door to open (only 90 degrees given the configuration of the space I have, but that is enough). The space I have for the fridge is 33 7/8" wide, so I will just make it in terms of clearance (32 1/8" for the fridge + 1 1/4" to clear the door next to the wall = 33 3/8"). Close! Wish me luck!

  Answered 4 years ago by dolanly

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Q: QuestionHow do you open this fridge? Where do you put your hand?

Asked 5 years ago by zanderka.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer I'm happy to help with this, zanderka! The space between the refrigerator doors and freezer drawer is indented. This creates an overhang that can be gripped similar to a door handle, but with a clean, sleek look. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionHello Can the Wifi be turned off? I cannot have the wifi on or constantly looking to connect to the internet. I have an EMF issue.

Asked 4 years ago by Bob.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer It’s not something that can be turned off. Just don’t download the SmartThings app and you’ll be fine.

  Answered 4 years ago by Lisha517Verified Purchase

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Q: QuestionCan the ice maker be shutoff so we do not need a waterline and so we do not get the noise? >. We do not want ice or water from the fridge.

Asked 5 years ago by NewburyportSamsung.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Absolutely, mjod! Page 36 of the user manual (https://bit.ly/2RdA6NB) has step by step instructions on how to turn the ice maker off. It is important to make sure the ice maker is turned off if you are not installing a water line, as this could cause damage to the internal components. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this refrigerator have a water filter? I can't find any information in the users manual. Thanks for your help and advice.

Asked 4 years ago by Tony.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer Thanks so much for asking, Tony! This model does not use an internal water filter. However, you can install an external water filter to the water line if desired. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this refrigerator work efficiently in the garage? or so called "Garage ready". I live in Southern California and it can get very hot during summer time. Thank you!

Asked 4 years ago by Tim.

• A:Answer Thanks so much for asking, Tim! According to page 17 of the user manual (https://bit.ly/3bQbvWo) this model requires a location with a temperature range between 50 °F (10 °C) and 109 °F (43 °C). ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat are the actual cubic ft. for this fridge? I have seen the same model listeded as 17.5, 18.0 and 19.0 cubic ft. Does it come in 3 different sizes?

Asked 5 years ago by Rose.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer We're sorry for the confusion, Rose! Samsung has many different size refrigerators, some of which are very similar. This specific model has a 5.8 cu. ft. freezer capacity, and 11.7 cu. ft. refrigerator capacity. This makes the total capacity 17.5 cu. ft. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: Questioncan the wheels be removed to make it less than 70" tall?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer Greetings! We appreciate your question about removing the casters to lower the overall height of this Samsung refrigerator. The wheels on this refrigerator model are not detachable as they are used for mobility and stability (leveling). Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionIs there an alarm if the door is left open?

Asked 5 years ago by Keke.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Thanks for asking, Keke! Yes, if one or more of the doors is opened for more than 2 minutes a door alarm will sound. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the icemaker know when to stop making ice?

Asked 4 years ago by MoMo.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer It sure does, MoMo! The automatic ice maker in this model has a sensor that determines when the ice bucket is full. When the bucket is full, the ice maker will automatically pause ice production until some ice has been removed. Once the sensor has determined some ice has been removed, it will automatically begin ice production again. There is also an option to turn the ice maker on/off manually using the control panel. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionwhat is meant by WiFi as to a frig?

Asked 4 years ago by john.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer You can use wifi to adjust tempature and turn ice maker on/off with phone app. Also, the app can notify you if frig door is open too long.

  Answered 4 years ago by NamjVerified Purchase

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Q: QuestionIs there a light in the freezer compartment?

Asked 4 years ago by Jess.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Thanks so much for asking, Jess! Yes, this model has LED lighting in the freezer compartment. ^

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this model come in counter depth?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

• A:Answer Yes, it is counter depth

  Answered 3 years ago by AnonymousVerified Purchase

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