Questions & Answers

Q: QuestionWhat should my refrigerator settings for fridge and freezer be i neeed help ?

Asked 5 years ago by SAN.

• A:Answer turn it all the way up to coldest setting. good luck trying to get a steady temp. the fridge is never cold enough. return it and get different fridge if you can

  Answered 5 years ago by Robbo

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Q: QuestionIs this an inverter technology fridge?

Asked 6 years ago by Haber.

• A:Answer Yes.

  Answered 5 years ago by KarenVerified Purchase

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Q: Questionhow do you make ice with the ice maker? i see something called the "test switch", but there is no actual button

Asked 6 years ago by chiaaaaa.

• A:Answer Took me a while to find it too. There's a button on the inside frame when you open the door. There's an icon that looks like a glass with cubes.

  Answered 6 years ago by NoSheepVerified Purchase

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Q: QuestionHOW DO YOU CHANGE THE TEMPERATURE ON FREEZER OR BOTTOM REFRIGERATOR SECTIONS?

Asked 6 years ago by HELP.

• A:Answer You can adjust the temperature by tapping on the Freezer button for the freezer compartment or Fridge button for the fridge compartment.

  Answered 6 years ago by CommunityAnswer

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Q: Questionis there room in the back for and ice maker water line that sticks out from wall about 3.5 inches?

Asked 6 years ago by Moose.

• A:Answer yes, the water line on the refrigerator is held tightly to be back.

  Answered 6 years ago by GrumpyguyVerified Purchase

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Q: QuestionHas anyone had a problem getting the doors to close automatically? No matter how much I tip the model back, the doors don’t seem to want to close without being pushed.

Asked 6 years ago by Jimmy.

• A:Answer Yes. I didn’t realize it until I read this question but we do have to push it closed. I guess it doesn’t really bother me too much and it does alarm if the door is open too long. We’ve so far only had that go off when loading groceries into it so the door issue does not seem to be that noticeable to us but you are correct. It does not close like our older fridge.

  Answered 6 years ago by BmoreBBVerified Purchase

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Q: QuestionI have purchased the 17.6 cubic samsung fridge and it only makes 6 ice cubics when you hit the button. How do you get it to produce more cubes? How does it function.

Asked 6 years ago by easyeddy.

• A:Answer It takes time for the little container to fill with ice cubes. It will only make about 6 at a time. You will need to be patient and wait for it to make more. I think it took mine about 2 hours to fill the container.

  Answered 6 years ago by SusyVerified Purchase

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Q: QuestionIs it possible to get the version of this refrigerator but without the icemaker? Home depot seems to have the same kind but without the icemaker...

Asked 7 years ago by Elena.

• A:Answer Yes, it comes with an icemaker or without. Buy it with or without an icemaker. Or do what I did, buy it with an icemaker but keep it off to save electricity. It doesn't take up too much space in the freezer. Shop at all stores that carry Samsung refrigerators. You may have to Special Order to get one without an icemaker. Most people want an icemaker. You can always remove the icemaker yourself. See owner's manual.

  Answered 5 years ago by KarenVerified Purchase

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Q: QuestionHow do you turn off the beeping noise that comes on every so often? I tried holding down the freeze button and turning off the ice but its not working.

Asked 7 years ago by SLN524.

• A:Answer I don't have an answer for you, other than there is beeping when the door is left open. However, I would recommend reading customer reviews for this model on the Best Buy website. I vaguely remember someone commenting on this problem.

  Answered 6 years ago by RockChalkVerified Purchase

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Q: QuestionCan the bottom be turn to freezer and top be fridge

Asked 7 years ago by Arianna229.

• A:Answer No, they are not able to be switched.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhen the ice maker is removed, are there ugly holes in the roof of the freezer or are the holes covered with something?

Asked 7 years ago by Alice.

• A:Answer Yes. That was a disappointment to me. There is no cover to disguise the ice maker apparatus.

  Answered 7 years ago by LyleVerified Purchase

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Q: QuestionDoes refrigerator have wheels on bottom making it easier for periodic cleaning behind it or plastic feet?

Asked 8 years ago by Snake.

• A:Answer Yea

  Answered 8 years ago by FreddyVerified Purchase

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Q: Questionhi what are the dimensions

Asked 8 years ago by lucy.

• A:Answer Hi lucy. Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker dimension. Regarding your concern, here are the dimensions. Product Dimensions with Hinges, Handles, and Door 28 3/4" W x 66 3/4" H x 31 7/8" D Product Dimensions without Hinges and Door 28 3/4" W x 65 3/4" H x 28 3/8" D Net Height with Hinge 66 3/4" Width 28 3/4 I will be sharing this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/refrigerators/top-freezer/18-cu--ft--capacity-top-freezer-refrigerator-with-flexzone--and-automatic-ice-maker-rt18m6215sr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144248017 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes the ice maker automatically shut off when the ice bin is full?

Asked 5 years ago by Mark.

• A:Answer Yes. I do not know how it senses that it’s full, but it stops making ice as soon as the bin is full to the top.

  Answered 5 years ago by Cary

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Q: QuestionWHAT SETTINGS SHOULD I DO MY REFRIGERATOR ??? i NEED HELP!!!

Asked 5 years ago by sAN.

• A:Answer Samsung recommends setting the refrigerator to 38 degrees Fahrenheit and -2 for the freezer. ^Lo

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the noise rating of this refrigerator in decibels?

Asked 7 years ago by PJ.

• A:Answer Call Samsung. I couldn't find that answer in the owner's manual. Consumer Reports rated this refrigerator as QUIET! And I can say it is. Quieter than my last frig. Occasional sounds are not disturbing -- normal, per owner's manual.

  Answered 5 years ago by KarenVerified Purchase

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Q: QuestionOn Samsung refrigerator model RT18M6215WW I took out the ice maker.What is the part number for the cover to put over where the ice maker was ?

Asked 8 years ago by Madog.

• A:Answer DA63-08988A

  Answered 5 years ago by CHARLIE

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Q: QuestionHow do you turn off the ice maker? I thought I turned it off but the motor inside the ice maker is turning and making noise. I don’t want the motor to burn out. Can I remove the ice maker itself?

Asked 7 years ago by EricaM86.

• A:Answer Yes, the ice maker can be turned off and can be removed.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhere would gallon milk jugs fit in the fridge?

Asked 8 years ago by JackieP.

This question was asked about the related product: Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer I just bought one of these. I have a gallon of milk in my hand. The gallon does *NOT* fit in the door nor on any shelf. I cannot reposition any shelf to hold this standard gallon of milk..... much to my surprise.

  Answered 3 years ago by Anonymous

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