“Why does it say door when I am about to heat something up when I press start”
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Hi, it’s understandable to have questions when your Samsung microwave shows a door message right as you’re about to start heating, and we’re glad you reached out. When the display shows “door” as you press Start, the unit is indicating that it doesn’t detect the door as fully closed. This safety check prevents heating if the door switches aren’t engaging properly, which can happen due to door alignment, the latch area, or internal door sensors not registering a secure close. Our team would need to review the unit further to provide the right next steps for your specific situation. Please contact us through any of the support options below: 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152351758) when you reach out so our team can retrieve your information. Thank you for giving us the opportunity to review your feedback. Geraldine Samsung Care
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