Questions & Answers
- Model:
- RT21M6215WW
- |
- SKU:
- 5796732
Q: QuestionCan built in Ice Maker be easily removed on Model RT21M6215SR?
Asked by PGM.
- A:Answer Hi PGM! The ice maker in this model is built directly into the refrigerator, and is not designed to be removed. ^Jecca
Answered by Samsung

Q: QuestionWill this refrigerator fit below a 33” cabinet
Asked by Joey.
- A:Answer Hi Joey! You can find a complete list of the dimensions of this refrigerator in the product info section of this link: https://bit.ly/2IaZ5gi. ^Jecca
Answered by Samsung

Q: QuestionIs the refrigerator have wheels so that it is easier to clean behind it?
Asked by Coll.
- A:Answer The refrigerator have wheels on the bottom for easy mobility. Once the refrigerator is level, the unit will rest on its level legs. Thank you for choosing Samsung for your home! ^Lena
Answered by Samsung

Q: QuestionWhere can I get a manual for this refrigerator?
Asked by Koolaid1.
- A:Answer Hi there, I can help with that. I located the Owners Manual for your Samsung Refrigerator on our website. See link below: https://downloadcenter.samsung.com/content/UM/202005/20200513115529822/DA68-03570A-13_EN_MES_CFR.pdf Thank you for choosing Samsung. ^Brad
Answered by Samsung

Q: QuestionThe refrigerator door won’t stay open.
Asked by Koolaid1.
- A:Answer Um, that is a good thing.
Answered by fox5live
Q: Questionis there a filter that needs to be changed.
Asked by dian.
- A:Answer My Fridge has an ice maker only. I'm not aware of any filters.
Answered by Wildjungle
Q: QuestionWish to remove the ice maker. Need the cover that comes with non-ice-maker models. Where can I get it?
Asked by Sharpie.
- A:Answer Glad I read your question. I was wondering, since Best Buy doesnt carry the non-icemaker model whether I could simply buy this model with icemaker and remove it without any hassle. Now I realize it doesnt even come with the replacement cover, so theres no point in buying this model. Guess I'll go with the non-icemaker model over at Home Depot instead.
Answered by Audiophile331
Q: QuestionIs this dual cool zone or single 2 evaporator or single.?
Asked by Friscoman20.
- A:Answer Hi Friscoman20. Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if this is a dual cool zone or single or 2 evaporator. Regarding your concern, this is a flex zone refrigerator which means it can easily switch from the refrigerator to freezer temperatures I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/refrigerators/top-freezer/21-cu--ft--capacity-top-freezer-refrigerator-with-flexzone--and-automatic-ice-maker-rt21m6215sr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144382356 ^Camille
Answered by Samsung

Q: QuestionAre the shelves on the door and inside the fridge adjustable?
Asked by Diana.
This question was asked about the related product: Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
- A:Answer Hi Diana, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator - Black stainless steel. The shelves inside the fridge are adjustable; however, the shelves on the doors are fixed. I have shared the user manual link below for your use. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144376785 Leo
Answered by Samsung

Q: QuestionHow do you know the temp of the fridge and freezer without the digital display? Refrigerator is not cooling well. Fridge is warm. Issue? The noise is unbearable. what can I do?
Asked by Ras.
- A:Answer Hi Ras, Thank you for reaching out and we hope you are in good health. We are saddened to know that your refrigerarator isn't cooling as it should be. We understand how essential refrigerators are in our day-to day lives. Please click on the link below to resolve your concern with the refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001027/ https://www.samsung.com/us/support/troubleshooting/TSG01001029/ Please feel free to get in touch with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144263968 Leo
Answered by Samsung

Q: QuestionCan I put this fridge in my insulated garage in Minnesota. It does not have heat just insulated. Or do I need to add electric blanket cover to it first?
Asked by Cgosse.
- A:Answer Hi Cgosse. Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if you can put this fridge in your insulated garage. Regarding your concern, here are the details you need to consider when choosing a place to put your refrigerator. Select a site that: • Has a solid, level surface without carpeting or flooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door • Is away from any heat sources • Provides room for maintenance and servicing • Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C) Here is a link to your user manual for further assistance. Please go to page 15. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144303088 ^Camille
Answered by Samsung

Q: QuestionWhat are the operating temperature specs for this model? I want to put this in my garage and wonder if it will be OK during the winter in Colorado.
Asked by Ryan.
This question was asked about the related product: Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
- A:Answer Hi Ryan. Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator on what is the operating temperature specs for this model. Regarding your concern, your refrigerator should be on this temperature range between 50 °F (10 °C) and 109 °F (43 °C) Here is a link to our user manual for further assistance. Please go to page 15. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144305176 ^Camille
Answered by Samsung

Q: Questionis it frost free
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker - Stainless steel. The refrigerator has True No-Frost technology. I have shared the specification sheet below for your use. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/top-mount/rt21m6215sg-aa/pdf/RT21M6215_V5_SPEC_SHEET.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144383586 Leo
Answered by Samsung

Q: QuestionHello! Can somebody tell me which water filter is compatible with this fridge?
Asked by Mimi.
Q: Questionwill this unit operate correctly if placed in a garage?
Asked by vern.
- A:Answer Hi vern. Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator if this can be placed in the garage. Regarding your concern, here is the site requirement; you need to consider where to put the refrigerator. Select a site that: • Has a solid, level surface without carpeting or flooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door • Is away from any heat sources • Provides room for maintenance and servicing • Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C) I suggest you check this link to your user manual for assistance. Please go to page 15. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144531650 ^Camille
Answered by Samsung

Q: QuestionIf the doors are removed whats the depth? I have a net door clearance of only barely 29.75. Will it make it through the door if the doors of the refr. are removed?
Asked by Anonymous.
- A:Answer The depth without the hinges and door is 28 1/2" D. Thank you for choosing Samsung! ^Lena
Answered by Samsung

Q: QuestionHow can I get a replacement bin for the inside door
Asked by Nono.
This question was asked about the related product: Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
- A:Answer J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
Answered by Samsung

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