Questions & Answers

Q: QuestionHow much extra room do I need for a counter depth refrigerator. I'm looking at the side by side 35.75 inch fridge I have space issues on the width

Asked 3 years ago by Dan.

• A:Answer Hi Dan, Thank you for asking about the clearance measurement of the Samsung refrigerator. Allow 2.5" of clearance on hinge side when installing to a wall. 1" minimum clearance at rear for proper air circulation and water/electrical connections. Allow a 3/8" minimum clearance at sides and top for ease of installation. You can check the installation specification on this Samsung link: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/RS22T5201SR_V7.pdf. If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can use this reference number 1144824716. ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionIs it fingerprint resistance

Asked 3 years ago by Ann.

• A:Answer It appear to result most fingerprints

  Answered 3 years ago by BukeyeMikeVerified Purchase

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Q: QuestionWhat Water PSI is needed for the ice maker?

Asked 3 years ago by 8675joe.

• A:Answer Hi 8675joe! Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know the water psi needed for the ice maker on your Samsung Refrigerator. For the ice maker to operate properly, a water pressure of 30 to 120 psi (206 to 827 kPa) is required. If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa), you can install a booster pump to compensate for the low pressure. Refer to the user manual on page 27: https://downloadcenter.samsung.com/content/UM/202002/20200209002745385/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144776507 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs refridgerator easy to move for cleaning behind it ?

Asked 3 years ago by Ray.

• A:Answer Great question, Ray. Yes, raise the leveling legs and pull the fridge out so you can clean behind and underneath it. Brush any dust off the back, including on the coils, before sliding it back into place. Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionHello, does this refrigerator come with the 10 warranty on the compressor?

Asked 3 years ago by charlene.

• A:Answer Hi charlene, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black stainless steel. The refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) year parts and labor. Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing). Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only. Please click on the link for complete details of warranty coverage. https://www.samsung.com/us/support/service/warranty/RS22T5201SG/AA Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144606368 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat contaminants does the water filter remove? Eg lead, pesticides, etc?

Asked 3 years ago by Amy.

• A:Answer Hi Amy. Thank you for reaching out regarding your Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator on what contaminants the water filter removes. Regarding your concern, it would be the following: Chlorine Mercury Lead Pesticides Herbicides Pharmaceuticals I suggest you check this link to assist you further. https://www.samsung.com/us/home- appliances/refrigerators/water-filters/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144581639 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this allow for extra long glasses in the ice dispenser without having to tilt the glass?

Asked 3 years ago by Greg.

• A:Answer I don't know how long you mean but yes i use some very tall fast food type cups and fit great.

  Answered 3 years ago by Apple

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Q: QuestionWhat is the width of this refrigerator

Asked 4 years ago by Phil.

• A:Answer 35 7/8 - see specs listed on product description

  Answered 4 years ago by DallasdishwasherVerified Purchase

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Q: QuestionHow to remove the lock feature for the water/ ice dispenser? Tried removing the lock/ unlock feature inside the ref but the one on the water dispenser still would not dispense. Thanks.

Asked 4 years ago by Che1017.

• A:Answer You need to hold the water dispense button for 3 seconds. It will chime when unlocked.

  Answered 4 years ago by JohnVerified Purchase

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Q: QuestionI just received my side by side refrigerator and noticed the water/ice dispenser does not have a drip tray. I was told it doesn't come with one. Is this true? Can I buy one separately so water doesn't fall onto the floor?

Asked 4 years ago by Greattable.

• A:Answer I have not seen a reason to need one. In event you get some water, wipe it out.

  Answered 4 years ago by Bill

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Q: QuestionAre there matching appliances available? Specifically, a range and microwave?

Asked 4 years ago by Marble.

• A:Answer Yes. We bought a matching stove

  Answered 4 years ago by AngelaandVirgilVerified Purchase

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Q: QuestionHow energy efficient is it ?

Asked 4 years ago by TJ.

• A:Answer Low for models with similar features. I attached photo of the energy guide for the one i had delivered today.

  Answered 4 years ago by MolomewVerified Purchase

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Q: QuestionIs this model smudge resistant stainless?

Asked 4 years ago by teachm505.

• A:Answer Yes

  Answered 4 years ago by GreatbuyatbestbuyVerified Purchase

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Q: QuestionHow many pounds of ice per day does this produce?

Asked 4 years ago by Mike.

• A:Answer It makes ice all day, when 8t is full it stops.

  Answered 3 years ago by SandyVerified Purchase

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Q: QuestionCan the doors be removed so it can pass a 30 inch doorway ?

Asked 4 years ago by Anonymous.

• A:Answer Yes, the doors can be removed. The delivery guys did not have to remove the doors to get it through my 30" doorway. The width is 28 5/8".

  Answered 4 years ago by MomOf6Verified Purchase

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Q: QuestionHow much extra space (width) do I need to allow for the doors to open?

Asked 4 years ago by Margy.

• A:Answer That's depends on your counter tops and walls that might surround your refrigerator. We bought the counter depth model that does extend beyond the countertop a few inches and sits next to a side wall of approximately the same depth as the counter and we have no problem with the doors.

  Answered 4 years ago by SAMSUNGCOUNTERDEPTHVerified Purchase

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Q: QuestionWhat is the height with out hinges. Or... What is height for the back part of the refrigerator that goes under an upper cabinet.cabinet. I have 69 3/4 opening for the height.

Asked 4 years ago by Anonymous.

• A:Answer Approximately 68.5 inches.

  Answered 4 years ago by MysamsunghendersonVerified Purchase

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Q: QuestionHow do I get the filter light to go off after I replaced the filte

Asked 4 years ago by Gidget.

Q: QuestionIs the water dispensed in the front door room temperature or is it cold water?

Asked 4 years ago by kay.

• A:Answer It is cold water, fairly cold water actually.

  Answered 4 years ago by Spears92Verified Purchase

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