A:Answer Hello.
Thank you for reaching out regarding your Samsung - 23 cu. ft. 4-Door Flex™ French Door Counter Depth Refrigerator with WiFi, Beverage Center, and Dual Ice Maker on where to purchase an ice tray. Regarding your concern, I suggest you get in touch with our Samsung parts team for them to assist you. You can reach them on this details.
J & J International, Inc.
Live Help: 800.627.4368
( Mon - Fri 9:00 AM ~ 6:30 PM EST )
Fax: 973.226.6682
Address: 8 York Avenue, West Caldwell, NJ 07006
Here is the link to assist you further.
http://www.samsungparts.com/CustomerService.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348445
^Camille