Questions & Answers

Q: QuestionWhat are the dimensions of the refrigerator shelves?

Asked 3 years ago by Lena.

• A:Answer The shelves on the refrigerator side are 17 1/2 inches wide by 15 1/2 inches deep. The shelves on the freezer side are 11 3/4 wide by 10 1/2 inches deep. Hope this helps!

  Answered 3 years ago by KennethVerified Purchase

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Q: QuestionWhere is the internal water dispenser on this model? It is stated as a feature in the ice & water section of the specifications and says type of water dispensed is "cold water."

Asked 4 years ago by ElizN.

• A:Answer Only ice no water on this model.

  Answered 4 years ago by Defiant1Verified Purchase

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Q: QuestionHow do you change the refrig and freezer temperature settings

Asked 4 years ago by Charlie1.

• A:Answer You can change setting on the right side wall in the refrigerator side.

  Answered 3 years ago by SakuraiVerified Purchase

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Q: QuestionCan this refrigerator be used without wi-fi?

Asked 4 years ago by bestbuysforever.

• A:Answer Thanks for asking, bestbuysforever! Yes, the refrigerator will function as a normal without a Wi-Fi connection. However, some of the added smart features will not be available. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhy the missing bin on the bottom of freezer door? It has the tabs for it, but no bin included. The other bins there can't be used because they're too deep. Fridge side has the bin? Is this an "accessory" purchase? (and if so, why isn't it included?)

Asked 3 years ago by BetterLuckNextTime.

• A:Answer Mine came with one a few weeks ago so it must be an error in your fridge. I would call Best Buy and request a fix.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan this frig live in an insulated, heated, but not air conditioned garage?

Asked 4 years ago by Jack.

• A:Answer Thank so much for asking, Jack! According to page 16 of the user manual (https://bit.ly/3zM4d06), this model will require a location with a temperature range between 50°F (10°C) and 109°F (43°C). ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this fridge have the common Samsung problem where if the power blips, it resets to "Showroom Mode", with lights on but no cooling?

Asked 3 years ago by Micio.

• A:Answer I had a power "blip" but it did not affect the temperature setting

  Answered 3 years ago by TanyaBVerified Purchase

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Q: QuestionIs this fingerproof resistant?

Asked 3 years ago by Anita.

• A:Answer Our grandson has left many finger prints on the fridge so I would say no but I do have finger proof appliances and are they, nope.

  Answered 3 years ago by DemichkdVerified Purchase

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Q: QuestionAre there wheels or rollers on the bottom of this particular fridge? I know one person said yes but that was a few years ago and I wanted to get verification from others or Best Buy. Thanks!

Asked 1 year ago by Anonymous.

• A:Answer No.

  Answered 1 year ago by JosephB

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Q: QuestionDoes this show a lot of fingerprints and smudges since it is not fingerproof resistant?

Asked 3 years ago by Anita.

• A:Answer Normal amount but definitely not as noticeable as our previous black stainless fridge.

  Answered 3 years ago by DemichkdVerified Purchase

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Q: QuestionModel RS23A500ASR Booklet received with the refrigerator indicates that it has 2 freezer drawers as well as an egg container. Mine only has one freezer drawer on the bottom and no egg container.

Asked 3 years ago by Elly.

• A:Answer Mine too. 1 bottom freezer drawer and no egg container. I purchased clear plastic refrigerator containers from walmart.

  Answered 3 years ago by Anonymous

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Q: QuestionCan you manually add water to the ice maker with out installing the pipes

Asked 4 years ago by Kale.

• A:Answer Thanks so much for asking, Kale! The ice maker is not designed for manual filling. Additionally, if you are not connecting a water line to the refrigerator, the ice maker will need to be manually turned off using the control panel to prevent internal damage. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionAre the interior shelves and door bins for the fridge side adjustable? (can you select your preferred height)?

Asked 4 years ago by kate.

• A:Answer Nope. It's the only thing that really disappoints.

  Answered 4 years ago by May28Verified Purchase

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Q: QuestionAre the doors ferro-magnetic, i.e., do they hold magnets?

Asked 4 years ago by InformedConsumer.

• A:Answer Yes. It does hold magnetic

  Answered 4 years ago by LGTVBuyer

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Q: QuestionCan this refrigerator be ordered without the ice maker?

Asked 4 years ago by Mari.

• A:Answer I have a ice maker and I just never hooked it up and its fine.

  Answered 4 years ago by DoreenVerified Purchase

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Q: QuestionWhat is the cubic ft (cu. ft.) capacity of the freezer and what is the cubic ft (cu. ft.) capacity of the refrigerator?

Asked 4 months ago by HenryBear.

Q: QuestionCan anyone tell me the depth of the fridge without the doors?

Asked 4 months ago by LauraGM.

Q: QuestionCan you get this item with no water or ice dispenser?

Asked 5 months ago by Kevin.

• A:Answer yes

  Answered 5 months ago by AnonymousVerified Purchase

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Q: QuestionIs model RS23 A500ASR/Aa available to purchase? Is it available to view in person anywhere? I am wondering about the finish .

Asked 5 months ago by Dee.