A:AnswerHey Adi417! The fridge can take anywhere from 24-48 hours to completely cool when it is first installed. But if it is still not cooling, here is a link (https://bit.ly/2RgvIsI) with other possible causes, as well as steps to take to help get the fridge cooling properly again. ^Jecca
A:AnswerI had the same issue with this model within 2 weeks of buying the fridge.
I had a horrible customer service experience but I made Best Buy replace the refrigerator with a brand new one. All my groceries went to waste.
The delivery guys said this is one of the worst model/brand and to make sure to get extended warranty.
A:AnswerHello NIkicartes! The warranty begins on the original date of purchase and is valid only on products purchased and used in the United States. ^Gaby
A:AnswerHello there. On most models, the ideal temperature setting for the refrigerator compartment is 38°F (3°C). The ideal temperature for the freezer compartment is -2°F (-19°C). To adjust temperatures, touch the freezer or fridge button repeatedly until the desired temperature for that compartment is set. ^Gaby
A:AnswerThe water line is a simple plug in. You don’t need a plumber. It is attached to the fridge. If you had a refrigerator with a water line before it is a quick swap. I did not pay for installation. My husband and I did it ourselves. In the beginning the water was not coming thetough but there is a shelf /plate on the bottom front where the connection is. 3 screws (literally where your foot will hit the fridge. Take them out. Then disconnect the hose where the blue plug is. Some water will run out. Then re connection the hose at that juncture very tightly. Maybe to get the air out of it. And it should work.
A:AnswerHey Be, I'll love to help you with this. Please go to this site (https://bit.ly/2lRBzWR) and follow the steps provided this should improve the performance of your ice maker.
^Lizzette
A:AnswerThe doors close by themselves dependent upon on how far they have been opened. If the doors have been opened about 6 inches or so, then they will close on their own.
A:AnswerHello Dxlag, I have attached a link below to available accessories.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/25-cu--ft--side-by-side-refrigerator-with-led-lighting-rs25j500dsg-aa-rel-accessories
^Britt
A:AnswerThe controls are within the bottoms you press for the water and ice. In the freeze you have a switch for the ice maker. It take a few hours to start making ice.
