Questions & Answers

Name: Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Platinum
Brand: Samsung
SKU: 5975065
Price: 1291.99 USD
Rating: 4.3 (4527 reviews)

Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Platinum

Model:: RF263BEAESP; |
SKU:: 5975065

User rating, 4.3 out of 5 stars with 4527 reviews.

Highly rated by customers for:

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QuestionIce Cubes?How long does it take to spit out the first batch of ice cubes?
Asked 10 years ago by grey.
- Answer Took mine about 24 hours.
  Answered 9 years ago by Hbrand
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QuestionCompressor??What is the Brand of the compressor
Asked 10 years ago by Cedal.
- Answer LINEAR COMPRESSOR. YOU HAVE TO LOOK AT A LG REFRIGERATOR TO FIND IT BOTH LG AND SAMSUNG HAVE A LINEAR COMPRESSOR.
  Answered 10 years ago by BIGW
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Questioni"m curious, is this model a 24.6 or a 25.6 cu ft ? its says two different sizes
Asked 10 years ago by the taz man.
- Answer This unit has 24.6 cubic feet of space.
  Answered 10 years ago by CommunityAnswer
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QuestionWhere is the water filter located in my Samsung RFG297HDRS refrigerator
Asked 10 years ago by Edwin.
- Answer it is between the two shelves that you put veges and friut
  Answered 10 years ago by den1432
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Questionwhat is the name of the refrigerant in the cooling system?
Asked 10 years ago by Anonymous.
- Answer The RF263BEAESP uses R134a refrigerant. Thanks for the question, Ms. Samsung
  Answered 10 years ago by Anonymous
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QuestionThe top hinged foldable shelf is broken at the hinge. Where do I find a new part?I need to replace the hinge for Samsung Model RF 267ABRS-xAA top hinged foldable shelf. The shelf itself is not broken, just the hinge assembly that is attached to the ice maker. Where do I find this part for shelf number DA61-03571A?
Asked 10 years ago by Anonymous.
- Answer Call the support number with the model number. It should be inside the fridge. Samsung will help you out, they have for all my other appliances
  Answered 9 years ago by ALI915
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QuestionIs there an option to use different door handles? Maybe handles that are more flush to the refrigerator?
Asked 10 years ago by Sue.
- Answer Hi Sue, The RF263BEAESP has only one type of handle available. Samsung's 4DoorFlex and certain Food Showcase Side by Side models do have pocket-style handles that are perfectly flush, however; examples include the RF32FMQDBSR, RH29H9000SR and RH22H9010SR. Thanks for your interest, Ms. Samsung
  Answered 10 years ago by Anonymous
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QuestionWhat color is the side of the fridge? Is it black or grey?I have seen pictures where the sides are black.
Asked 10 years ago by Anonymous.
- Answer Gray
  Answered 8 years ago by BAQ62
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QuestionEnergy Guide in Mod RF263BEAESR doesn't matchI thought I was getting a super energy efficient unit but what are the true numbers? The energy guide that came with the refrigerator has $76 and 637kwh as yearly usage. The Best Buy website has $51 and 475kwh as yearly usage. About 50% less than what comes in the actual refrigerator. If you look at the back of the energy guide it does say there's 475kwh usage but in Canada.
Asked 10 years ago by Quack.
- Answer Energy Guides were re-done recently to reflect the higher energy costs in most areas and a new calculation of costs....The units are the same, and the usage is the same; the new guides are just more accurate and (I agree) need to be updated on the website.
  Answered 10 years ago by craigs93
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QuestionFilterHow do you reset the filter red light. After changing the filter
Asked 11 years ago by Tonytino.
- Answer Push the "ice type/water"button for 3 seconds
  Answered 9 years ago by mazooka
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Questioncan we still take it to korea for a electric voltage reason?We need new one, We like to buy samsung french door kind. But in korea use different voltage. And I wonder we can get repair service?
Asked 11 years ago by Anonymous.
- Answer Thanks for your interest in the RF263BEAESP. This model is designed for use in the United States, and requires a 115V/60 Hz/11.6 amp power supply. The warranty would not cover service in Korea. - Ms. Samsung
  Answered 11 years ago by Anonymous
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QuestionIs the water being dispersed through the door come out room temperature or is it cold?
Asked 12 years ago by Anonymous.
- Answer Should be cold by the use of a reservoir made of coiled plastic tubing.
  Answered 10 years ago by Mrsquirrles
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QuestionDo Samsung refrigerators need to be turned back on after a power outage?We live in an area that experiences frequent, but brief, power outages.
Asked 12 years ago by Anonymous.
- Answer The refrigerator itself does NOT need to be turned on. If the unit doesn't come back on when the power is restored I'd check the breakers and make sure that they haven't tripped. Hope this helps!
  Answered 12 years ago by strykr24
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Questionwe have a 31inch door opening will the doors come off to allow enteryfrench door bottom freezer
Asked 13 years ago by Anonymous.
- Answer I have a 31" door opening, and they got it in without removing the French doors. The freezer drawer has to come out though. To get through the 31" door opening there has to be enough room for it to go in at an angle, and then rotate through the door opening.
  Answered 11 years ago by QuikDraw01
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QuestionCan you get the stainless steel doors with a black cabinet
Asked 13 years ago by Anonymous.
- Answer the fridge comes with a black cabinet on the outside only the front is stainless ,or at least mine is
  Answered 11 years ago by loyalcustomer
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QuestionHow do you lower the front, so it will level. The roller is touching the floor but the control lever is off the floor.On the front, the roller is touching the floor but the control lever is off the floor. How do I lower the front side so that it will level. Will the roller on front be moved up?
Asked 13 years ago by Felipe.
This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Refrigerator
- Answer You must turn the black round handle next to the roller ,its hard to turn at first, but after that you can raise or lower your fridge.
  Answered 11 years ago by racecar3
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QuestionIs this stainless steel Magnetic? Does it mean poor quality Stainless steel.Is the Stainless Steel used in the french door refrigerator model # RF263BEAESR magnetic? I observed that magnets stick to this stainless steel refrigerator. Is it an Inferior/low quality Stainless steel compared to other Stainless Steel refrigerators which are Non-Magnetic?
Asked 13 years ago by sealyrik.
- Answer Yes it is magnetic. It's good quality stainless steel.
  Answered 9 years ago by Garrett
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QuestionWhat is the difference between Samsung Model RF268ABWP and Model RF263BEAEWW/AA
Asked 13 years ago by Anonymous.
This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Refrigerator
- Answer Thanks for the question. There are several differences between the new RF263BEAEWW and the RF268ABWP. The newer model features upgraded High Efficiency LED lighting in both the fridge and freezer, a redesigned control panel and EZ Open freezer drawer handle, and the new IceMaster icemaker which takes up less space than the previous design while producing up to 10 pounds of ice per day. In addition, the upgraded slim water filter cartridge fits conveniently between the crisper drawers in the fridge to free up more room on the top shelf. While the RF268ABWP does not have all of these 2012 upgrades, it does feature Samsung's Dual Ice system with one icemaker in the refrigerator compartment and a second one in the freezer. We appreciate your interest! Ms. Samsung
  Answered 13 years ago by MsSamsung
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QuestionDoes it have the pizza slot in the freezer?I saw on a few other Samsung french door refrigerators that they had a pizza slot in the freezer. Does this model have it?
Asked 13 years ago by Queenb.
- Answer yes, I think they all do
  Answered 13 years ago by evansfamily
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QuestionAre the shelves and interior pieces dishwasher safe?
Asked 4 years ago by Melissa.
- Answer I didn’t do dish washer wash I wash with hand wash I don’t want to make any mass
  Answered 3 years ago by Mrsali
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Questions & Answers

Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Platinum

Q: QuestionIce Cubes?How long does it take to spit out the first batch of ice cubes?

Q: QuestionCompressor??What is the Brand of the compressor

Q: Questioni"m curious, is this model a 24.6 or a 25.6 cu ft ? its says two different sizes

Q: QuestionWhere is the water filter located in my Samsung RFG297HDRS refrigerator

Q: Questionwhat is the name of the refrigerant in the cooling system?

Q: QuestionIs there an option to use different door handles? Maybe handles that are more flush to the refrigerator?

Q: QuestionWhat color is the side of the fridge? Is it black or grey?I have seen pictures where the sides are black.

Q: QuestionFilterHow do you reset the filter red light. After changing the filter

Q: Questioncan we still take it to korea for a electric voltage reason?We need new one, We like to buy samsung french door kind. But in korea use different voltage. And I wonder we can get repair service?

Q: QuestionIs the water being dispersed through the door come out room temperature or is it cold?

Q: QuestionDo Samsung refrigerators need to be turned back on after a power outage?We live in an area that experiences frequent, but brief, power outages.

Q: Questionwe have a 31inch door opening will the doors come off to allow enteryfrench door bottom freezer

Q: QuestionCan you get the stainless steel doors with a black cabinet

Q: QuestionWhat is the difference between Samsung Model RF268ABWP and Model RF263BEAEWW/AA

Q: QuestionDoes it have the pizza slot in the freezer?I saw on a few other Samsung french door refrigerators that they had a pizza slot in the freezer. Does this model have it?

Q: QuestionAre the shelves and interior pieces dishwasher safe?

QuestionIce Cubes?How long does it take to spit out the first batch of ice cubes?

QuestionCompressor??What is the Brand of the compressor

Questioni"m curious, is this model a 24.6 or a 25.6 cu ft ? its says two different sizes

QuestionWhere is the water filter located in my Samsung RFG297HDRS refrigerator

Questionwhat is the name of the refrigerant in the cooling system?

QuestionIs there an option to use different door handles? Maybe handles that are more flush to the refrigerator?

QuestionWhat color is the side of the fridge? Is it black or grey?I have seen pictures where the sides are black.

QuestionFilterHow do you reset the filter red light. After changing the filter

Questioncan we still take it to korea for a electric voltage reason?We need new one, We like to buy samsung french door kind. But in korea use different voltage. And I wonder we can get repair service?

QuestionIs the water being dispersed through the door come out room temperature or is it cold?

QuestionDo Samsung refrigerators need to be turned back on after a power outage?We live in an area that experiences frequent, but brief, power outages.

Questionwe have a 31inch door opening will the doors come off to allow enteryfrench door bottom freezer

QuestionCan you get the stainless steel doors with a black cabinet

QuestionWhat is the difference between Samsung Model RF268ABWP and Model RF263BEAEWW/AA

QuestionDoes it have the pizza slot in the freezer?I saw on a few other Samsung french door refrigerators that they had a pizza slot in the freezer. Does this model have it?

QuestionAre the shelves and interior pieces dishwasher safe?