Questions & Answers

Q: QuestionWill dishes that haves dried food on them come completely clean?

Asked 6 years ago by Kathy.

• A:Answer No. Very poor quality dishwasher. See my review 8/26/19.

  Answered 6 years ago by kksmith39

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Q: QuestionI don’t like 2 hour wash settings. Does this one have an hour or under wash and dry setting?

Asked 6 years ago by MrsKris.

• A:Answer Yes, It has 1 hour express settings

  Answered 6 years ago by ApexLegends

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Q: QuestionWhat material is the tub made of? Best Buy says hybrid stainless steel. Another seller of this model says it is plastic.

Asked 5 years ago by Jnine.

• A:Answer Tub is plastic, inside of door is steel.

  Answered 5 years ago by NevadaVerified Purchase

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Q: QuestionIs this a 110 unit or is it hardwired?

Asked 5 years ago by Alogan.

• A:Answer It does not come with a wall plug but you can wire one.

  Answered 5 years ago by KosturiaVerified Purchase

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Q: QuestionWill the stainless steel show fingerprints?

Asked 6 years ago by Jerry.

• A:Answer Yes, this does show fingerprints.

  Answered 6 years ago by Erudin77

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Q: QuestionThis dish washer does not dry the dishes . We have to dry them by hand. What can we do about this.

Asked 4 years ago by Anonymous.

• A:Answer We're here to help with this! I have this link (https://bit.ly/3l8CQbX) to some useful information on how to get the driest dishes possible. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHow noisy is this dishwasher? Does it have good insulation?

Asked 5 years ago by BrendaA1.

• A:Answer It's pretty quiet unless it's on the sanitization cycle, then it emits a very high pitched hum.

  Answered 5 years ago by AG47Verified Purchase

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Q: QuestionWHAT IS THE MAX AND MIN HEIGHT ? my opening from floor to the bottom of counter top 34 3/4".

Asked 6 years ago by ALEX.

• A:Answer It will be a snug fit. I have this dishwasher and looking at your measurement of 34 3/4 .... it's about that length. I have attached pictures for you to see as well.

  Answered 6 years ago by Jerseyfl2Verified Purchase

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Q: QuestionI have a DW80R2031US. My dishwasher would not start. I tried to start it and it just had a humming sound. I did not hear any water. What could be the issue?

Asked 5 years ago by Jnice2no.

• A:Answer Remember to turn on the water supply.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionHow much water does it use for running one regular cycle?

Asked 6 years ago by Miser.

• A:Answer according to manual 3-6 gallons depending on soil level (it has a sensor for that). It also states heavy cycle is 7 gallons.

  Answered 6 years ago by altPVerified Purchase

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Q: QuestionDoes the dishwasher includes the instalation kit?

Asked 3 years ago by olejor.

• A:Answer We understand it's essential to know what's included in the appliance before purchasing it, olejor. Let us help you with the information you need. As per checking, accessory parts, user/installation manual, and installation kit come with this Samsung dishwasher. Thank you! -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionIs there a bottom plate that goes at the bottom of the dishwasher in the front to cover the bottom front?The bottom of it shows some wheels or something like that.

Asked 5 years ago by ETM.

• A:Answer Yes. A kick plate should have been included in the box when you purchased it from the retailer. ^Lo

  Answered 5 years ago by Samsung

  
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Q: Questionwill this dishwasher fit under a sink?

Asked 6 years ago by wendell.

• A:Answer No, it will not fit under a sink.

  Answered 6 years ago by Gret

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Q: Questionwhy are the racks so low

Asked 3 years ago by rose.

• A:Answer They are adjustable

  Answered 3 years ago by AaronCVerified Purchase

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Q: QuestionCan the controls be locked while the washer is running?

Asked 3 years ago by Isaac.

• A:Answer Hi Seth. Thank you for reaching out regarding your Samsung - 24" Top Control Built-In Dishwasher - Black stainless steel if the controls be locked while the washer is running. Regarding your concern, the Control Lock allows you to lock the buttons on the control panel so children cannot accidentally start the dishwasher by pressing the buttons on the panel. To lock and unlock the buttons on the control panel, hold the Heated Dry button down for three (3) seconds when power is On. I suggest you check this link to your user manual for assistance. Please go to page 7. https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144638702 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 3 years ago by Samsung

  
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Q: Questiondo you take the old appliance away

Asked 3 years ago by rayfur.

• A:Answer Yes they do for a fee

  Answered 3 years ago by bamaprogressive

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Q: Questioncan the small detergent action pods or action pacs be used with this dishwasher??

Asked 5 years ago by mattweil.

• A:Answer Yes, they work beautifully in it.

  Answered 5 years ago by DeeDeeVerified Purchase

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Q: QuestionDoes this appliance actually dry the dishes or does it leave them wet because of energy efficiency.

Asked 6 years ago by LK95075.

• A:Answer It has a heated dry option. But it still come out a little wet.

  Answered 6 years ago by SoupinI

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Q: QuestionMy dishwasher won’t stop cycling

Asked 1 week ago by Help.