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I'm happy to help with this, davetim! If the ice maker was not connected to a water line during installation, you will need to connect this first. You can find instructions on how to do this beginning on page 11 of the user manual (https://bit.ly/3wrEUi2). If the water line has been connected but you're still not getting any ice, I recommend following the steps in this link: https://bit.ly/2TFrCji. ^Jecca
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