Questions & Answers

Q: QuestionIs it possible to get stainless Steele handles in the white fridge?

Asked 6 years ago by Handles.

• A:Answer Sure, but remember everything has a price.

  Answered 6 years ago by BillVerified Purchase

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Q: QuestionWhy is open box cheaper than regular?

Asked 6 years ago by Frenchy.

This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Store model. Could have a dent or scratch.

  Answered 6 years ago by JlcalkVerified Purchase

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Q: QuestionPlease describe the filter for the ice maker. Should I consider using a stand-alone filter on the water supply to the ice maker?

Asked 6 years ago by Kinger.

• A:Answer No, this model has a built-in filter.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat does the 'AA' on the model RF261BEAESR/AA mean? Is this model fingerprint resistant? Is there one that is fingerprint resistant at this 26 cu. ft. size? Also, is there a dairy/butter compartment accessory to purchase for this model?

Asked 6 years ago by ChefK.

• A:Answer No, this model is not fingerprint-resistant.

  Answered 6 years ago by CommunityAnswer

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Q: Question, our refrigerator is not getting cold. The ice filter light is on for the six months yes change but we don't use ice maker. Will that have something to do with a problem?

Asked 6 years ago by Dicky.

• A:Answer Great question Dicky! I'd like to provide this link (https://bit.ly/2RgvIsI) that can help you determine why your refrigerator is not cooling and what options you have to resolve this. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionSamsung RF260BEAESR is freezing too hard, the freezer is set at 5°, the warmest setting, why is it freezing so hard? and what can I do?

Asked 6 years ago by Stewart.

Q: QuestionThe freezer won't freeze our food even though it is set to the right temperature; is something else I should be watching for? Thanks.

Asked 6 years ago by Anonymous.

• A:Answer Hi there! I have this link (https://bit.ly/2RgvIsI) that might be able to help determine why your freezer is not freezing. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionAre the bins and drawers plastic?

Asked 6 years ago by Hipcamper.

This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Yes, the bins and pullout drawers in this product are plastic material.

  Answered 6 years ago by CommunityAnswer

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Q: Questionneed to know height and width in inches to see if fits in space i have.

Asked 6 years ago by sizeandfit.

This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer That's definitely an important thing to know sizeandfit! You can use this link (https://bit.ly/2OrfMGg) and scroll down to the Product Info section to find a comprehensive list of all available dimensions for this refrigerator. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionI have seen a few reviews that the Samsung models with the French Doors make a mysterious noise.....Any one know about or have had this happen????

Asked 6 years ago by neffhur.

• A:Answer Hey there neffhur! I'd like to provide this link (https://bit.ly/2xDuU8Z) that has some really useful information about normal operational sounds you may hear from this refrigerator. Thanks for bringing your question to us. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWill Best buy install the refrigerator and remove the old one?

Asked 6 years ago by Jan.

• A:Answer In my case they installed the fridge for us, and also helped remove the old fridge to the back patio

  Answered 6 years ago by 9alva94Verified Purchase

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Q: QuestionHI - What is the width needed for the doors to open on this fridge? I want to make sure that the space I have of 36'wide, 32' deep & 71' tall. I want to make sure the fridge's door will open fine with 36' wide. Thanks

Asked 7 years ago by Dimaxvt.

• A:Answer That's definitely an important thing to know Dimaxvt! If you follow this link (https://bit.ly/2JGCch0) you can download the User Manual. Page 6 has an in-depth diagram that will show you the required space and clearance needed for the refrigerator. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionHi Does this model or any other Samsung model have a water dispenser that doesn't need plumbing line? I have seen a model in Europe where you manually fill water which gets dispensed when you press the button. Any such model here?

Asked 7 years ago by Pradeep.

• A:Answer Hello Pradeep! The model that has this feature is RT38K5982SL/EM. ^Penny

  Answered 7 years ago by Samsung

  
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Q: QuestionI am comsidering purchasing a Samsung refrigerator 25.5 Cu Fr French Door Refrigerator with Filtered Ice Maker. So my question is this will be for my vacation home. Concerned about leaving ice maker and water filter on while we are away. Reconmmeations?

Asked 7 years ago by Lee.

• A:Answer Hi Lee. Leaving the water filter inside the unit while away won't affect the unit performance at all. However, I'd recommend turning the ice maker off because the ice tray can overflow. For instructions on how to turn the ice maker off, click here (https://bit.ly/2M6fCSB). ^Gaby

  Answered 7 years ago by Samsung

  
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Q: QuestionHow ease is the ice maker for this? Have a video?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer There is no video available, but there are photos of the interior on the product page that you can zoom in on. Click Demo located underneath the main photo.

  Answered 7 years ago by CommunityAnswer

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Q: Questionwhats the difference between RF260BEAESG to RF260BEAESR

Asked 7 years ago by Christie.

This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Hello there. The difference between these 2 models is just the color. The RF260BEAESG/AA is fingerprint resistant black stainless steel, and the RF260BEAESR/AA is stainless steel. ^Gaby

  Answered 7 years ago by Samsung

  
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Q: QuestionCan I pay in installments without interest? My best buy credit card account has been closed

Asked 7 years ago by Sun.

Q: QuestionIs there a delivery and installation charge for this refrigerator?

Asked 7 years ago by Linda.

• A:Answer Nope. Free shipping.

  Answered 7 years ago by AnOldManVerified Purchase

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Q: QuestionDoes the Samsung 25.5 Cu.Ft. model RF260BEAESR have an inverter compressor?

Asked 7 years ago by Suje.

• A:Answer Hi Suje. Yes, this refrigerator has an inverter compressor. ^Gaby

  Answered 7 years ago by Samsung

  
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