“my ice maker is very slow. Is there a way to increase production I have used the "power freeze" button & it helps a little, but still very slow.”
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The RF261BEAESR is designed to produce approximately 3 pounds of ice per day under ideal conditions, and store 4.2 pounds. Production may vary depending on freezer compartment temperature, room temperature, number of door openings and other factors, so if yours is making less than this, I would suggest checking the following: - The recommended temperatures for the refrigerator and freezer compartments are 38°F and -2°F, respectively. If the freezer temperature is set higher than this, it could slow ice production. If the refrigerator is too cold, the water lines could freeze. - Is something pressing against the lever that detects when the ice bin is full? The ice maker will not produce ice if it detects a full bin. - Have you tried pressing the Test button on the bottom of the ice maker to reset it? - Have you replaced your water filter recently? A clogged or partially clogged filter can slow water flow and affect ice production. After replacing the filter, be sure to dispense up to 6 gallons of water to bleed air from the lines. - Is your home's water pressure sufficient? In order for the ice maker to operate properly, water pressure of 20~125 psi is required. Under normal conditions, a 6 oz glass can be filled in about 10 seconds. If the Refrigerator is installed in an area with low water pressure (below 20psi), you may be able to install a booster pump to compensate for the low pressure. I hope these suggestions help to increase your ice production. - Ms. Samsung
Sorry, there was a problem. Please try again later.Hello, Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with the ice maker being slow in producing ice. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you. Just click on "Ice maker is making some ice, but not enough" as it has the step by step instructions on how to fix the issue. I recommend watching the video on this link https://www.youtube.com/watch?v=heJu7r3JqNc on what to check when there is no ice or not enough ice from the ice maker or dispenser. Another video you can watch is on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144321765. -Noraina
Sorry, there was a problem. Please try again later.Never had a problem. Ice keeper is full all the time. Take some out And a few minutes later I hear more dumping in the tray
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