“I can not get the filter knob to turn. It is new and not hooked up to water yet”
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Mine was very difficult to turn the first time to but it turns 90 degrees counterclockwise. The book says you can then pull the filter out. In my case I could only pull it out about a quarter of an inch. Then if I turned it another 90 degrees counterclockwise it pulled right out. There are rubber O-rings at the end of the filter and if they are dry they may be very difficult to turn.
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