Questions & Answers

Q: QuestionAre the refrigerator shelves adjustable?

• A:Answer Yes, the refrigerator shelves are adjustable.

Q: QuestionDoes this refrigerator have a fingerprint resistant finish?

• A:Answer Yes, this refrigerator has a fingerprint resistant finish.

Q: QuestionCan this refrigerator dispense ice and water?

• A:Answer Yes, this refrigerator can dispense ice and water.

Q: QuestionDoes the freezer have an interior light?

• A:Answer Yes, the freezer has an interior light.

Q: QuestionIs this refrigerator energy star certified?

• A:Answer Yes, this refrigerator is energy star certified.

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, this refrigerator has a water filter.

Q: QuestionWhen do the cooling fans kick on??

Asked 4 years ago by Lora.

• A:Answer How long does it take for the fan to kick back on after defrosting

  Answered 2 years ago by Anonymous

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Q: QuestionCan anyone who bought this confirm that the back casing height of this refrigerator is less than 68.5". The Height says 70" with hinges. Our current 11 year old Samsung has kicked the bucket and is 70" at the hinge, but ~68.25" behind the hinge.

Asked 4 years ago by TweaksTech.

• A:Answer I'm happy to help with this, DClips! I have two dimensions I can provide. First, the full dimensions of the refrigerator including the hinges and doors: 32 3/4" (L) x 70" (H) x 36 1/2" (D). I also have the dimensions of this model without the hinges and doors: 32 3/4" (L) x 68 7/8" (H) x 29 5/8" (D). ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat kind of ice does this model make? I am looking for bullet style or nugget style in a refrigerator.

Asked 4 years ago by KATHY.

• A:Answer This refrigerator makes cubed and chipped ice.

  Answered 4 years ago by GrandkidsVerified Purchase

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Q: QuestionWhat's the width when the two French doors are opened at 90 degree? I have a space with wall on one side and counter/cabinet on the other so need to know if I can open the doors.

Asked 4 years ago by Billy.

• A:Answer If you have at least 36" between your wall and your cabinets, assuming that you are talking about the Samsung Model: RF25HMIDBSR, this fridge will allow you to open the doors at 90 degrees on the wall side. You shouldn't have any problem with the doors opening on the cabinet side since the fridge sticks out farther than the cabinets. I have my fridge 2 1/2" away from the wall on the right side and tight against the countertop on the left side. At 2 1/2" from the wall when I open the door at 90 degrees I have 3/4" from the face of the door to the wall. In my scenario this fridge fits perfect. Hope this helps.

  Answered 4 years ago by MADDMATTVerified Purchase

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Q: QuestionWould you consider this frig to be LOUD?

Asked 4 years ago by Bev.

• A:Answer No

  Answered 4 years ago by RomeVerified Purchase

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Q: QuestionHow do you remove the glass shelf above the salad drawers to clean under it?

Asked 1 month ago by Anonymous.

Q: QuestionHow do you dismantle the salad drawer ?

Asked 8 months ago by Anonymous.

Q: QuestionWHEN WILL THIS BECOME AVAILABLE?

Asked 3 years ago by SBEEZY.

• A:Answer In response to Samsungs tesponse. No they cannot. I tried that. They had no idea. No help at all. Looking forward to a real answer to this question tho.

  Answered 3 years ago by Anonymous

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Q: QuestionAny idea when this product will be available? Looking for this style with a width smaller than 34.5".

Asked 3 years ago by Marc.

• A:Answer That's a fantastic question, Marc. With style and width requirements, you are looking for the 25 cu. ft. model is the best one. Its dimensions are: Dimensions (WxHxD with hinges, handles, and doors): 32 3 /4 inches x 70 inches x 361 /2 inches Considering the clearance. Please allow 2.5 inches for clearance on the hinge side of the refrigerator when installing next to a wall where the handle may make contact. Here is the specs comparison of both if you would like to compare. 25 cu. ft. Large Capacity 4-Door French Door Refrigerator with External Water & Ice Dispenser in Stainless Steel https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/25-cu--ft--large-capacity-4-door-french-door-refrigerator-with-external-water---ice-dispenser-in-stainless-steel-rf25hmidbsr-aa/?redir=RF25HMIDBSR#specs 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with FlexZone™ Drawer in Stainless Steel https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--counter-depth-4-door-french-door-refrigerator--2019--in-fingerprint-resistant-stainless-steel-rf24r7201sr-aa/#specs Get in touch with the BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can address your product availability inquiry. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145048259) to help our team pull up your information. Have a great day. ^Charles

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  Answered 3 years ago by Samsung

  
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Q: QuestionCan this unit be purchased anywhere 6424295-----:RF25HMIDBSR/AA.

Asked 3 years ago by Joe.

• A:Answer Hi Joe, Great question! Let me send you the website to see the available online stores where to purchase the fridge. https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/25-cu--ft--large-capacity-4-door-french-door-refrigerator-with-external-water---ice-dispenser-in-stainless-steel-rf25hmidbsr-aa-buy/ Thank you, and stay safe! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat kind of refrigerant does this item have? R134 or R600??

Asked 3 years ago by Bobby.

• A:Answer Hi Bobby, We appreciate your question about the refrigerant used by the refrigerator. The refrigerant charge used in this refrigerator is R134a. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144880991 and it will help our team pull up your information. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs there a way to automatically cut off ice making when the bucket is full and then automatically make more ice as it is dispensed and the level of ice is lowered?

Asked 3 years ago by Cynt.

• A:Answer No

  Answered 3 years ago by edtvVerified Purchase

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Q: QuestionIs there a pending lawsuit on this item

Asked 3 years ago by Alana.