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  • Front. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Angle. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black stainless steel.
  • Left. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black stainless steel.
  • Alt View 1. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 2. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 4. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 5. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 11. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 12. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 13. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 14. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • Alt View 15. Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • Family Board video 0 minutes 19 seconds
  • Food AI Enhanced Smart View video 0 minutes 24 seconds
  • Meal Planner video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel

Model:
RS27T5561SG/AA
SKU:
6397586
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Page Showing 41-60 of 107 questions
Ask a Question

  • QuestionHi.My fridge is working very noisy.What can I do?

    Asked by Greg.

    • Answer Please move your refrigerator from the wall about 3 to 4 inches.

      Answered by Data905

  • QuestionDo you have to dig the earth to install it?

    Asked by lynn.

    • Answer My son was able to connect it to WIFI. The installation wasn't difficult. Just make sure the measurements are accurate to the area that you're placing it. We had a shelf above it which was more of a problem.

      Answered by Anonymous

  • QuestionDoes this fridge come with an ice maker on a shelf in the freezer? We have had issues with our current Samsung door ice maker. We thought we saw one in Wichita Best Buy. Now it’s gone

    Asked by Marty.

    • Answer It comes with a ice maker in the door.

      Answered by Jaybird1

  • QuestionHow to disconnect the water pipeline from the back of the fridge

    Asked by pepe.

    • Answer Hi Pepe, Please see the "Disconnect the water line" section on pages 19-20 of the user's manual for reference. Manual https://downloadcenter.samsung.com/content/UM/202407/20240731002009024/SBS_RS5300T_F-Hub_DA68-03958D-07_EN-MES-CFR.pdf Have a great day. ^Aloe

      Answered by Samsung

  • QuestionIs The Screen Parts available To Purchase? How can service be obtained without insurance? Are these still being sold?

    Asked by Dee.

    • Answer Hi Dee, To check the availability and compatibility of the screen parts of the fridge, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Also, to help you about fridge service insurance and if it is still available, you can get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Answered by Samsung

  • QuestionIs this model having any ice maker or freezer problem or any recalls or class acts

    Asked by Anonymous.

    • Answer No

      Answered by AnaF

  • QuestionWhat is the wattage on this refrigerator

    Asked by Anonymous.

    • Answer Hi there, The estimated yearly consumption of this refrigerator is 691 kWh running 24 hours, 7 days a week. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147570224) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionHi, the water dispenser seems to be very slow, it takes a while to fill a glass. Is that a defect on my fridge particularly? How fast is it supposed to flow? I would assume a little faster than low stream. Please advice

    Asked by Mariannaelias.

    • Answer Under normal conditions, the water dispenser can fill a 5 3/4 oz. (170 cc) cup in about 10 seconds, Mariannaelias. Please check the link below to ensure your water dispenser is performing well, and select the scenario that best fits your situation. You can also learn more by checking the hyperlinks and watching the embedded videos. Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/ Please feel free to get back to us via the following options should you need further assistance with the refrigerator: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147538029) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionDo I need a surge protector for this model? Also what is the Joules rating aka number?

    Asked by FLGal.

    • Answer Greetings! Yes, it's generally recommended to use surge protectors with this Samsung refrigerator model. A surge protector can help protect your appliance/refrigerator model from power surges that can occur due to lightning strikes and such. The joules rating for surge protectors is not typically specified for specific refrigerator models like this model. Instead, surge protectors are rated based on how much energy they can absorb before failing. We recommend getting in contact with Best Buy's customer service department at (888) 237-8289, they are open 24 hours to know which surge protector they can recommend. Leo

      Answered by Samsung

  • QuestionHello there, Does this refrigerator have flush doors?

    Asked by Anonymous.

    • Answer Hi there, Yes, this fridge has flush doors. ^Rodel

      Answered by Samsung

  • QuestionCan you adjust temp on refrigerator

    Asked by Otis.

    • Answer Hi Otis, Yes, the temperature can be adjusted on this fridge. ^Rodel

      Answered by Samsung

  • Questionhow do you turn on

    Asked by hell0.

    • Answer Hello there, We would love to discuss your fridge and its features to determine how we can best assist you turning them on. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147225333) to help our team pull up your information when you message us. Have a great day. ^Charles

      Answered by Samsung

  • QuestionIs there anything extra needed to connect the fridge to my WiFi?

    Asked by Mark.

    • Answer No

      Answered by JulianF

  • QuestionWhat are the power requirements for this frig.? Amps specifically.

    Asked by BillB.

    • Answer Hi BillB, This refrigerator model requires a 5.0 amperage with 115V/60Hz. Have a great day! Chrystel

      Answered by Samsung

  • QuestionWhat do I do if the screen freezes?

    Asked by Fridge.

    • Answer I would try unplugging and plug it back in like a reset switch much like a computer

      Answered by Bobby

  • QuestionSo since this is a open box item. What are the defects that it has ?

    Asked by Booker.

    • Answer Minor scratches and dents

      Answered by Greg

  • QuestionTrying to purchase a Samsung 36 in. 26.7 cu ft smart side by side Refrigerator with Family Hub Standard Width fingerprint resistant

    Asked by frustrated.

    • Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Answered by Samsung

  • QuestionCan I replace my cracked screen on this refrigerator

    Asked by Nat.

    • Answer Yes, you can replace the cracked screen on this refrigerator, Nat. To better assist you with the screen replacement, we suggest contacting us via the Support Channels below to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

      Answered by Samsung

  • QuestionCan you knock on the screen to display what’s inside or hide like other fridges??

    Asked by Jasona.

    • Answer Yes

      Answered by MollyB

  • Questioncould i got free haul old refrigerator when i buy a new one

    Asked by peter.

    • Answer I'm just reading here that when you buy a new refrigerator, you can take the old refrigerator with you for free. Unfortunately I have to dispute that. The Bestbuy employee took the money from us for it. Which I then find outrageous. Our refrigerator will be delivered on 01/05/2024. Can I request a refund? Thank you

      Answered by Merry

Page 3, Showing 41-60 of 107 questions

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