“Have you fixed the ice maker issues. Since my Samsung fridge I have now the ice maker has not worked in 2 years”

This question is for: Samsung - 27.3 cu. ft. Side-by-Side Refrigerator with Family Hub - Stainless Steel

Asked by Chris 3 years ago

1-2 of 2 Answers

Have you changed out the water filter or the water hose itself? Make sure it is on there correctly. Sometimes that will do the trick.
Answered by Hose 3 years ago
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Hi Chris, Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared Samsung links below that will address your concerns with the ice maker. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ https://www.samsung.com/us/support/troubleshooting/TSG01001014/ https://www.samsung.com/us/support/troubleshooting/TSG01001791/ https://www.samsung.com/us/support/troubleshooting/TSG01001688/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144560515 Leo
Answered by Samsung 3 years ago
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