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  • QuestionHow many lights does this refrigerator have?

    Asked by MDTLB.

    • Answer Hello MDTLB, Thank you for reaching out and letting us know about your inquiry if how many lights does this Samsung refrigerator has. We understand that this may be essential for you. We're here to help. As per checking, there are two LED lights. One is for the fridge part, and the other is in the freezer. I've also included the user manual, which you can check for future reference. https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144191257 -Angelica

      Answered by Samsung

  • QuestionHow often do you need to change the water filter on this fridge?

    Asked by GreenfieldGuy.

    • Answer Hi GreenfieldGuy, I appreciate you reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator water filter on how often do you need to change it. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter For further assistance please check this link: Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144169606 ^Camille

      Answered by Samsung

  • QuestionIs tis frig loud? I just bought an Armana and the noise is making me crazy.

    Asked by Lizzy.

    • Answer Hi Lizzy, Thank you for reaching out to us regarding the Samsung product. We are sad to hear that you are having a problem with your previous fridge. We are glad to hear that you are interested in our refrigerators and we understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds. To help you understand the noises of the refrigerator, please click link below: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ I highly recommend finding time to watch this video below: https://www.youtube.com/watch?v=cain2xjBCQE If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144157945 Thank you for choosing Samsung. Have a great day. -Trisha-

      Answered by Samsung

  • QuestionWhat is the depth of the refrigerator shelves?

    Asked by Anonymous.

    • Answer 17.5 X 17.5

      Answered by Airohed

  • QuestionCan magnets stick to it?

    Asked by Mike.

    • Answer Yes, but only on the sides of the fridge, not the front panels

      Answered by GreenfieldGuy

  • QuestionI just recently replaced the water filter but the "Filter" in red is still showing up like it needs to be changed. How can that be reset since it isn't an apparent automatic happening upon replacing the water filter?

    Asked by Cynthrax.

    • Answer I'm so glad you asked, Cynthrax! You are correct, the filter indicator light actually runs on a timer, and will need to be manually reset when the filter is replaced. But not to worry, this link (https://bit.ly/2XqHRme) has step by step instructions on how to reset the water filter indicator light. ^Jecca

      Answered by Samsung

  • QuestionI've had this fridge for 3days now only produced 1 tray of ice and I can't change the temp setting and the icemaker on and off button doesn't seem to work

    Asked by Mike.

    • Answer Hi there Mike! I'm happy to help with all your concerns. It sounds like the child lock might be engaged, causing the buttons on the control panel to not respond. This link (https://bit.ly/3fqAGAh) can walk you through how to turn off the child lock. As for the ice production, we generally recommend allowing 24-48 hours after installation for normal ice production to begin. However, since you are still not receiving any ice after that, I recommend following the steps in this link: https://bit.ly/3lOCMOf. ^Jecca

      Answered by Samsung

  • QuestionWhat is the spacing between shelves?

    Asked by Ken.

    • Answer There is plenty of room between shelves 8 (lower 2) to 10 inches (upper 2). Although the shelves are not adjustable; meaning you can't move them up and down you can always add containers to maximize the shelving space.

      Answered by PRKelly

  • QuestionHow do you change the temperature for the refrigerator?

    Asked by Nel.

    • Answer Thanks so much for asking, Nel! To help answer this, I'm providing this link (https://bit.ly/3E0tm8J) to the user manual for this model. Pages 30 and 31 have information on using the control panel, including how to set the temperature. ^Jecca

      Answered by Samsung

  • Questiondoes it have an ice maker?

    Asked by Anonymous.

    • Answer Hi there! Thanks for asking! Yes, this model is listed as having an ice maker. In fact, the dispenser on this model is able to dispense both water or ice. ^Jecca

      Answered by Samsung

  • QuestionWidth of this refrigerator measured from the back? I noticed a lot of refrigerators they measure the width from the front including the doors which is always bigger. I need it to fit between my cabinets. I need a fridge 35.5 inches or less

    Asked by JWhite.

    • Answer Hi there, JWhite! I'd like to help you with this. Here is a link (https://bit.ly/3E0tm8J) to the user manual for this model. Pages 16 and 17 have detailed information on the required dimensions for the location of this refrigerator. ^Jecca

      Answered by Samsung

  • QuestionHow do you remove the warranty sticker on the top right hand side?/ We have tried everything/

    Asked by Steen.

    • Answer We appreciate you asking, Steen! I can provide this link (https://bit.ly/3l5II49) to our guide on the best ways to clean your refrigerator. ^Jecca

      Answered by Samsung

  • QuestionHow far does the fridge stick out from the wall when installed? Not just the depth of the fridge but add the space needed in back.

    Asked by DELA.

    • Answer I'm so glad you asked, DELA! To help answer this, I'm providing this link (https://bit.ly/3lGYy5y) to the user manual for this model. Pages 16 and 17 have diagrams and dimensions showing the required spacing for proper installation of this model. ^Jecca

      Answered by Samsung

  • QuestionI need to pick up my fridge, but want to surprise my wife. Can i store it in my garage for a few days in the cold?

    Asked by Movinon.

    • Answer Congratulation! on your new refrigerator Movinon, surely your wife will love it. If you are putting this in your garage here are the site requirements you need to consider. • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for opening and closing the door • Away from a heat source • Room for maintenance and servicing • Temperature range: between 50 °F (10 °C) and 109 °F (43 °C) Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionBottom glass shelf above crisper drawers, how do I remove it to clean under it where it fits in

    Asked by Anonymous.

    • Answer I'm so glad you asked! I actually have this helpful link (https://bit.ly/3hfFSbM) to our guide on how to remove the shelves and bins in your refrigerator. ^Jecca

      Answered by Samsung

  • QuestionDO you deliver in Hertford , North Carolina 27944?.

    Asked by Anonymous.

    • Answer i think so

      Answered by edward

  • Questionwhat is the serial number of the fridge i bought

    Asked by yelicka.

    • Answer I'm happy to help with this, yelicka! The serial number for your refrigerator is located on a label inside the refrigerator. This link (https://bit.ly/3oClVzM) has images and diagrams to help you locate this label. ^Jecca

      Answered by Samsung

  • QuestionI have 2 questions. #1. How do you set the temp for refrigerator and also freezer? #2. How do you change the ffilter?

    Asked by Anonymous.

    • Answer I'm so glad you asked! For your first question, I can provide this link (https://bit.ly/3E0tm8J) to the user manual for this model. Pages 30 and 31 have detailed information on how to set the refrigerator and freezer temperatures. I can also answer your second question with this link (https://bit.ly/2XqHRme) to our guide on how to replace the water filter. ^Jecca

      Answered by Samsung

  • QuestionHow to change negative image on computer to positive on Samsung fridge

    Asked by Dpatel.

    • Answer I actually had second thoughts about it but when it was delivered and I saw the spacing inside, it was the same space I had with my old LG two doors and two drawers fridge. I am very happy with my Samsung side by side, beside the fact that I don't have fingerprints all over my doors.

      Answered by Vivi

  • QuestionWhat is the height of the unit from the floor to the top of the refer box, not to the top of the hinges. I hope it is no more than 5'-81/2" (681/2"). Thank you.

    Asked by Cage.

    • Answer 68 5/8”.

      Answered by Doreen