A:AnswerI'm talking about the ~5" deep one that was on older models. When you open the bottom door for the freezer this bin would be attached to the door.
A:AnswerHi ubedawg,
Thanks for reaching out and we hope you are in good health. We understand the need for constant updates to happen for apps to work well. Samsung provides frequent updates for the appliances.
Please click on the links below to resolve your concern.
https://www.samsung.com/us/support/answer/ANS00086663/
https://www.samsung.com/us/support/troubleshooting/TSG01001820/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144217991
Leo
