“Does it have a quick recovery ice system and how much ice can be made per hour”
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The ice maker compartment has started frosting up and freezing everything up to the point where it can't dump the ice cubes. Samsung, of course, wants to send a technician to look at it for $150. All this right after the warranty expires. They say the only way to clear the problem is to defrost the entire refrigerator. If I did that, my refrigerator would be unplugged more than it is plugged in. They also say don't use a hair dryer to try to defrost it (that will probably damage one of the circuit boards). They also tell you to distribute the things in your refrigerator for better air circulation. The ice maker is self-contained in the refrigerator part, not the freezer, and there's no place for the air to circulate in the ice maker. Talked to a local appliance repair store, and they said that there are all sorts of circuit boards in the ice maker itself that can go bad and cause it to frost/freeze up. It will defrost to the point of melting the ice, and then freeze up again causing all the water/ice in it to freeze and jam. I have to take an ice pick and fork every couple of days and chip away the small pieces before it becomes a major problem. The circuit boards are about $80 each. The auger that pulls the ice to the front is also too small for the size of the ice cubes. That's why it is so sluggish about dispensing ice. No more Samsung products for me. Their service is terrible, and all they want to do is make more money off of the repair of a $3000 refrigerator. Spend your money elsewhere.
Sorry, there was a problem. Please try again later.Hi Kimmy. Thank you for reaching out regarding your Samsung - 27.8 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator with Food ShowCase how much ice can be made. Regarding your concern, although the ice maker can make 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. I suggest you check this link for further assistance. Ice maker is not working. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144384430 ^Camille
Sorry, there was a problem. Please try again later.This can make up to 8.8 lbs of ice per day.
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