Questions & Answers

Name: Samsung - 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Dual Auto Ice Maker - Stainless Steel
Brand: Samsung
SKU: 6546220
Price: 1399.99 USD
Availability: InStock
Rating: 4.5 (900 reviews)

Samsung - 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Dual Auto Ice Maker - Stainless Steel

Model:: RF27CG5010S9/AA; |
SKU:: 6546220

User rating, 4.5 out of 5 stars with 900 reviews.

Highly rated by customers for:

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Page Showing 81-100 of 111 questions

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QuestionWhere is the filter located
Asked 1 year ago by Ray.
- Answer The filter is located between the two produce drawers.
  Answered 1 year ago by Anonymous
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QuestionIs divider in freezer drawer movable for longer items ?
Asked 1 year ago by Undecided.
- Answer Hello there, Yes, the freezer drawer or the upper basket is movable. Please see pages 31 to 32 under the "To detach the freezer drawer " section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf Have a great day. ^Camille
  Answered 1 year ago by Samsung
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QuestionWhat is the purge/flush procedure for replacing the water filter seeing as there is no water dispenser on this fridge?
Asked 2 years ago by Wondering.
- Answer Update: Contacted Samsung tech support and looked in the supplied .pdf manual. There is no mention of a process to purge new water filters of loose carbon for this model. Samsung tech support only reiterated what the manual states and THERE IS NO WAY TO PURGE NEW WATER FILTERS OF LOOSE CARBON FOR THIS MODEL. You will have to discard several days worth of ice in order to purge your new water filter, or modify your water lines yourself in this refrigerator to manually purge the filter, or use and ingest carbon contaminated ice (I don't think it is harmful though, just nasty) or find a way to purge the new water filter prior to installing/replacing.
  Answered 2 years ago by Wondering
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QuestionCan we get delayed delivery? I want to buy it now but get it delivered after 2 months.
Asked 2 years ago by Rohit.
- Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe
  Answered 2 years ago by Samsung
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QuestionHi, does this come in white?
Asked 2 years ago by Jade.
- Answer Hi Jade, No, this type of refrigerator only comes in stainless steel. For added reference, I have shared our Samsung refrigerator website. You may check out our available fridges that might suit your needs. https://www.samsung.com/us/refrigerators/ Have a great day! ^Chrystel
  Answered 2 years ago by Samsung
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QuestionWhat refrigerant is used in this model?
Asked 2 years ago by JD68.
- Answer Hi there, R-600a is used as a refrigerant. For added reference, I have shared the manual regarding the "Important safety precautions." We recommend reading through page 6. User manual: https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf Have a great day! ^Chrystel
  Answered 2 years ago by Samsung
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QuestionI know the front width is 35 3/4 What is the width of the just the fridge
Asked 2 years ago by Tomk.
- Answer Hi TomK, Let's help you out. We would love to speak to you directly to further discuss your question about the width of the fridge section. You may also visit the nearest local store to check for the actual model display. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146554948, to help our team pull up your information. Have a great day! ^Chrystel
  Answered 2 years ago by Samsung
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QuestionDoes this refrigerator have wheels or something of the sort to move it and clean underneath when necessary? Also what is the length of the warranty?
Asked 2 years ago by Mami.
- Answer Yes wheels 1year warranty Or need to buy Best Buy additional warranty
  Answered 2 years ago by Anonymous
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Questionmy refrigerator keeps bleeping every few minutes the doors are shut messages erased what else should i do
Asked 2 years ago by carole.
- Answer I understand what you mean. We're always available to help you out, Carole. This guide will walk you through the fridge's noises and suggest steps to take. We recommend entirely watching the video and clicking the embedded link about "Correct the cooling issue" under "Beeping or chiming." Understanding the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146522189, to help our team pull up your information. Have a great day! ^Chrystel
  Answered 2 years ago by Samsung
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QuestionAre the doors removable? I need to move it into a room with 29” door width.
Asked 2 years ago by Bob.
- Answer yes
  Answered 1 year ago by Thanks
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QuestionQuestion on the finish, what's a "Stainless steel look" ? The customer photos look like Stainless Steel
Asked 2 years ago by leon.
- Answer The look of the fridge is why we are considering buying it. The LOOK it’s referring too is the matte finish of the stainless steel. I really like it and it’s unique. It appears darker than the normal stainless steel and much less shine. It’s still a steel not paint. Originally we were looking for a black stainless counter depth fridge…but since we saw this mode, with the Matte finish, we are reconsidering. I recommend seeing it in person next to other stainless steel fridges and you will see an immediate difference
  Answered 2 years ago by JDavis
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QuestionCan I get this refrigerator in Black Stainless Steel?
Asked 2 years ago by Mare.
- Answer Hi Mare, This model doesn't have other color. Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 2 years ago by Samsung
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QuestionDo I need a waterline for this refirgrator? Thank you
Asked 2 years ago by fitzy.
- Answer Yes. It makes ice.
  Answered 2 years ago by Anonymous
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QuestionIs this available in panel ready?
Asked 2 years ago by Scout.
- Answer Yes
  Answered 2 years ago by MichaelG
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QuestionSamsung fridge purchased 10 years ago. .Water from condensation/ ice accumulates in both freezer and fridge. The internet says this is common - from plugging of a plastic tube in the works. Do new models still have this problem? (tired of defrosting)
Asked 3 months ago by Dan.
- Answer This is not happening with this fridge.
  Answered 3 months ago by JSClinton
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QuestionThis is the exact size we have now in our motorhome Will Best buy installers install this in our motorhome?
Asked 4 months ago by LCG.
- Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
  Answered 4 months ago by Samsung
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QuestionWhere is this refrigerator assembled?
Asked 5 months ago by Kiinil.
- Answer Kiinil, we have a manufacturing facility in Newberry, South Carolina, U.S.A. Have a great day. ^Camille
  Answered 5 months ago by Samsung
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QuestionWhat is the dimension with the freezer drawer pulled out? We have an island and I want to make sure I can pull the drawer all the way out.
Asked 9 months ago by SharD.
- Answer The drawer pulls out 16 inches beyond the front of the unit.
  Answered 6 months ago by rabbit55
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QuestionWhat does stainless look mean.
Asked 1 year ago by Buzz.
- Answer Greetings, A stainless look means that this refrigerator has a stainless finish. Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 1 year ago by Samsung
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QuestionI recently purchased a 27 cu ft samsung regrigerator with french doors, icemaker, etc. How do I change the temperature in the freezer. Will it go higher (warmer) than 0 degrees F and how do I change it. Ice cream is too cold!
Asked 1 year ago by Tony.
- Answer Hi Chula, A balanced cold temperature is what our fridge needs. Let us help you with the refrigerator temperature. Here is a link to help you with the freezer. Please follow the steps and click the hyperlinks for further help. Samsung freezer is too cold. https://www.samsung.com/us/support/troubleshooting/TSG01109866/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147178716 to help our team pull up your information. Have a great day. ^Aloe
  Answered 1 year ago by Samsung
  Answer this question

Showing 81-100 of 111 questions

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Questions & Answers

Samsung - 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Dual Auto Ice Maker - Stainless Steel

Q: QuestionWhere is the filter located

Q: QuestionIs divider in freezer drawer movable for longer items ?

Q: QuestionWhat is the purge/flush procedure for replacing the water filter seeing as there is no water dispenser on this fridge?

Q: QuestionCan we get delayed delivery? I want to buy it now but get it delivered after 2 months.

Q: QuestionHi, does this come in white?

Q: QuestionWhat refrigerant is used in this model?

Q: QuestionI know the front width is 35 3/4 What is the width of the just the fridge

Q: QuestionDoes this refrigerator have wheels or something of the sort to move it and clean underneath when necessary? Also what is the length of the warranty?

Q: Questionmy refrigerator keeps bleeping every few minutes the doors are shut messages erased what else should i do

Q: QuestionAre the doors removable? I need to move it into a room with 29” door width.

Q: QuestionQuestion on the finish, what's a "Stainless steel look" ? The customer photos look like Stainless Steel

Q: QuestionCan I get this refrigerator in Black Stainless Steel?

Q: QuestionDo I need a waterline for this refirgrator? Thank you

Q: QuestionIs this available in panel ready?

Q: QuestionSamsung fridge purchased 10 years ago. .Water from condensation/ ice accumulates in both freezer and fridge. The internet says this is common - from plugging of a plastic tube in the works. Do new models still have this problem? (tired of defrosting)

Q: QuestionThis is the exact size we have now in our motorhome Will Best buy installers install this in our motorhome?

Q: QuestionWhere is this refrigerator assembled?

Q: QuestionWhat is the dimension with the freezer drawer pulled out? We have an island and I want to make sure I can pull the drawer all the way out.

Q: QuestionWhat does stainless look mean.

Q: QuestionI recently purchased a 27 cu ft samsung regrigerator with french doors, icemaker, etc. How do I change the temperature in the freezer. Will it go higher (warmer) than 0 degrees F and how do I change it. Ice cream is too cold!

Top Rated

QuestionWhere is the filter located

QuestionIs divider in freezer drawer movable for longer items ?

QuestionWhat is the purge/flush procedure for replacing the water filter seeing as there is no water dispenser on this fridge?

QuestionCan we get delayed delivery? I want to buy it now but get it delivered after 2 months.

QuestionHi, does this come in white?

QuestionWhat refrigerant is used in this model?

QuestionI know the front width is 35 3/4 What is the width of the just the fridge

QuestionDoes this refrigerator have wheels or something of the sort to move it and clean underneath when necessary? Also what is the length of the warranty?

Questionmy refrigerator keeps bleeping every few minutes the doors are shut messages erased what else should i do

QuestionAre the doors removable? I need to move it into a room with 29” door width.

QuestionQuestion on the finish, what's a "Stainless steel look" ? The customer photos look like Stainless Steel

QuestionCan I get this refrigerator in Black Stainless Steel?

QuestionDo I need a waterline for this refirgrator? Thank you

QuestionIs this available in panel ready?

QuestionSamsung fridge purchased 10 years ago. .Water from condensation/ ice accumulates in both freezer and fridge. The internet says this is common - from plugging of a plastic tube in the works. Do new models still have this problem? (tired of defrosting)

QuestionThis is the exact size we have now in our motorhome Will Best buy installers install this in our motorhome?

QuestionWhere is this refrigerator assembled?

QuestionWhat is the dimension with the freezer drawer pulled out? We have an island and I want to make sure I can pull the drawer all the way out.

QuestionWhat does stainless look mean.

QuestionI recently purchased a 27 cu ft samsung regrigerator with french doors, icemaker, etc. How do I change the temperature in the freezer. Will it go higher (warmer) than 0 degrees F and how do I change it. Ice cream is too cold!