Questions & Answers

Name: Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Brand: Samsung
SKU: 6401612
Price: 720.99 USD
Rating: 4.3 (2315 reviews)

Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel

Model:: RF27T5201SR/AA; |
SKU:: 6401612

User rating, 4.3 out of 5 stars with 2315 reviews.

Highly rated by customers for:

Clearance

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QuestionDoes this unit come in white
Asked 5 years ago by Donny.
- Answer Hi Donny, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless steel. Yes, this refrigerator also comes in white. There are 3 available colors. a. Fingerprint Resistant Stainless Steel. b. Fingerprint Resistant Black Stainless Steel Black c. White I have shared the specification sheet below. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf27t5201/pdf/RF27T5201SR_V4.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144383910 Leo
  Answered 3 years ago by Samsung
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QuestionCan you remove the feet for more clearance?
Asked 5 years ago by Djbliss.
- Answer I think you can but you’ll end up scratching the floors also you may end up with a balancing issue.
  Answered 5 years ago by CASunshine
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QuestionMy left door on this refrigerator always wants to close. is anyone else having this issue and is so how did you fix problem.
Asked 5 years ago by Anonymous.
- Answer Greetings! Thank you for reaching out and we hope you are in good health. I also had the same scenario a few years back with my Samsung refrigerator, doors were closing by themselves, but I wanted them to stay open. By default, when the fridge is properly leveled, the doors should automatically swing closed when you let go of them. This helps to keep food cool and reduces energy consumption from having the doors open too long. If you prefer to have the door remain open, what you can do is, when leveling the fridge, have the front of the fridge slightly lower than it otherwise would be rather than the back of the fridge. Try to only lower it just enough for the doors to behave the way you want. If the fridge is too far unlevel, it can cause issues with cooling, leaks, and noise. Please click on the link for assistance with leveling your refrigerator. https://www.samsung.com/us/support/answer/ANS00062321/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144257764 Leo
  Answered 3 years ago by Samsung
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QuestionIs the Ice maker on the outside of the Freezer door
Asked 5 years ago by Bogey2006.
- Answer Hi Bogey2006. Thank you for reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser if the Ice maker is outside the Freezer door. Regarding your concern, the auto ice maker is inside the refrigerator and the ice maker is inside the freezer door. I suggest you check this link to your user manual for further assistance. Please go to pages 14 to 15. https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144380581 ^Camille
  Answered 3 years ago by Samsung
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QuestionCan the door(s) or handles be removed for delivery? We are having difficulty finding units that will fit through the doors on an older home.
Asked 5 years ago by Cat.
- Answer The Bes Buy delivery crew was awesome! They did have to remove the doors of the fridge to get into our house, They put them back on before leaving.
  Answered 4 years ago by ann5522
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QuestionIn the freezer shelf is it possible to purchase an add an extra ice maker and ice bucket? Thank you
Asked 5 years ago by Tanya.
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Questioncan i get it black ebony finish
Asked 5 years ago by ekim.
- Answer Yes
  Answered 2 years ago by kray
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Questionwhy can’t find a replacement for my Samsung Filter and Refrigerator. it is less than 6 Months old with a Model NumberEFZ8R6241SR/AA. Filter number is DA97-1737GB
Asked 5 years ago by bruce.
- Answer Hi there, You can purchase a new water filter on Samsung.com. Here is the direct link below: (https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/) Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionRefrigerator installed Sat and the Ice maker is not dispensing ice cubes or crushed ice. Ice cubes are being made however. We tried all the recommended steps including test button and power cycle of the frig. The motor just does not make a sound - HELP
Asked 2 years ago by JF.
- Answer The ice box in the fridge does not connect with the dispenser. This model has significant issues with the Ice maker
  Answered 2 years ago by Anonymous
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QuestionHow long is the ice maker warranty?
Asked 3 years ago by Rich.
- Answer But you see my ice maker has never worked I was never given a tutorial on how to start the ice maker I'm very disappointed I've even reached out to corporate calling the call center is pointless so good luck with that sorry I couldn't help you
  Answered 3 years ago by StellaM
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QuestionDoes this fridge have auto defrost?
Asked 4 years ago by curious.
- Answer Great question! Currently all Samsung refrigerators are designed to be frost free. However, since frost is formed when warm air meets cold air, I also have this link (https://bit.ly/2ViSLd0) to some great tips on how to prevent frost from forming. ^Jecca
  Answered 4 years ago by Samsung
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QuestionCan I get an extra shelf for the door without the dispenser? The shelves on the other side are so small. Would like to purchase one more shelf
Asked 4 years ago by Molly.
- Answer Absolutely Molly! You can find any available parts and accessories for Samsung appliances at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat size water filter and what is ID number on water filter?
Asked 5 years ago by Tacd.
- Answer Hi there Tacd! This link (https://bit.ly/37lkqh1) goes directly to the water filter that is compatible with this refrigerator. ^Jecca
  Answered 5 years ago by Samsung
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QuestionIs leaving 1/2 inch in width on both sides of frig Enough.
Asked 5 years ago by Mimi.
- Answer Hi there, I can answer that. We suggest that our Samsung Refrigerators have at least two inches of clearance on each side. Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionHow long is the top hinge. Trying to see if it will fit.
Asked 5 years ago by Anonymous.
This question was asked about the related product: Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - White
- Answer It should fit in your space
  Answered 5 years ago by none
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QuestionOur freezer is frosting up like in the old days. What could be wrong with it? Thank you
Asked 5 years ago by Lar.
- Answer I am including a helpful link to a troubleshooting guide to support your concerns on the frost (https://bit.ly/3jwdi49). We thank you for being a Samsung customer! ^Lena
  Answered 5 years ago by Samsung
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QuestionDoes this frig have dual ice maker
Asked 5 years ago by Anonymous.
- Answer No, single ice box/maker on the top-left corner.
  Answered 5 years ago by JimmyJamz
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QuestionWhat is finish on the side of the fridge?
Asked 5 years ago by Kathleen.
- Answer It is a grey textured finish that closely matches the stainless steel finish on the front.
  Answered 5 years ago by VJ56
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QuestionHow do you take the mid glass/shelf out to clean? We had a spill and the liquid got under the glass above the bins. I can’t seem to get the shelf out as it looks like it’s connected to the back panel and the filter.
Asked 4 years ago by xLQx.
- Answer I'm happy to help with this! This link (https://bit.ly/3hfFSbM) has step by step instructions on how to safely and properly remove all the shelves and bins in your refrigerator. ^Jecca
  Answered 4 years ago by Samsung
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QuestionHow to clean the ice maker chute??
Asked 5 years ago by ronni.
- Answer We're glad you asked, ronni! This link (https://bit.ly/35hg2OK) has everything you need to know about cleaning the refrigerator. ^Jecca
  Answered 5 years ago by Samsung
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Questions & Answers

Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel

Q: QuestionDoes this unit come in white

Q: QuestionCan you remove the feet for more clearance?

Q: QuestionMy left door on this refrigerator always wants to close. is anyone else having this issue and is so how did you fix problem.

Q: QuestionIs the Ice maker on the outside of the Freezer door

Q: QuestionCan the door(s) or handles be removed for delivery? We are having difficulty finding units that will fit through the doors on an older home.

Q: QuestionIn the freezer shelf is it possible to purchase an add an extra ice maker and ice bucket? Thank you

Q: Questioncan i get it black ebony finish

Q: Questionwhy can’t find a replacement for my Samsung Filter and Refrigerator. it is less than 6 Months old with a Model NumberEFZ8R6241SR/AA. Filter number is DA97-1737GB

Q: QuestionRefrigerator installed Sat and the Ice maker is not dispensing ice cubes or crushed ice. Ice cubes are being made however. We tried all the recommended steps including test button and power cycle of the frig. The motor just does not make a sound - HELP

Q: QuestionHow long is the ice maker warranty?

Q: QuestionDoes this fridge have auto defrost?

Q: QuestionCan I get an extra shelf for the door without the dispenser? The shelves on the other side are so small. Would like to purchase one more shelf

Q: QuestionWhat size water filter and what is ID number on water filter?

Q: QuestionIs leaving 1/2 inch in width on both sides of frig Enough.

Q: QuestionHow long is the top hinge. Trying to see if it will fit.

Q: QuestionOur freezer is frosting up like in the old days. What could be wrong with it? Thank you

Q: QuestionDoes this frig have dual ice maker

Q: QuestionWhat is finish on the side of the fridge?

Q: QuestionHow do you take the mid glass/shelf out to clean? We had a spill and the liquid got under the glass above the bins. I can’t seem to get the shelf out as it looks like it’s connected to the back panel and the filter.

Q: QuestionHow to clean the ice maker chute??

QuestionDoes this unit come in white

QuestionCan you remove the feet for more clearance?

QuestionMy left door on this refrigerator always wants to close. is anyone else having this issue and is so how did you fix problem.

QuestionIs the Ice maker on the outside of the Freezer door

QuestionCan the door(s) or handles be removed for delivery? We are having difficulty finding units that will fit through the doors on an older home.

QuestionIn the freezer shelf is it possible to purchase an add an extra ice maker and ice bucket? Thank you

Questioncan i get it black ebony finish

Questionwhy can’t find a replacement for my Samsung Filter and Refrigerator. it is less than 6 Months old with a Model NumberEFZ8R6241SR/AA. Filter number is DA97-1737GB

QuestionRefrigerator installed Sat and the Ice maker is not dispensing ice cubes or crushed ice. Ice cubes are being made however. We tried all the recommended steps including test button and power cycle of the frig. The motor just does not make a sound - HELP

QuestionHow long is the ice maker warranty?

QuestionDoes this fridge have auto defrost?

QuestionCan I get an extra shelf for the door without the dispenser? The shelves on the other side are so small. Would like to purchase one more shelf

QuestionWhat size water filter and what is ID number on water filter?

QuestionIs leaving 1/2 inch in width on both sides of frig Enough.

QuestionHow long is the top hinge. Trying to see if it will fit.

QuestionOur freezer is frosting up like in the old days. What could be wrong with it? Thank you

QuestionDoes this frig have dual ice maker

QuestionWhat is finish on the side of the fridge?

QuestionHow do you take the mid glass/shelf out to clean? We had a spill and the liquid got under the glass above the bins. I can’t seem to get the shelf out as it looks like it’s connected to the back panel and the filter.

QuestionHow to clean the ice maker chute??