“There is water coming into ur deli draw. Where is it coming from & can it be fixed We have a 29 cu ft model RFG298 series”
Answer This Question
1-1 of 1 Answer
Hi Perk, We understand the difficulty you are experiencing with your Samsung refrigerator model RFG298 series. We are here to help. There are several reasons why water is pooled into your crisp drawers and the common reasons are leaks from the water filter/back wall and or condensation. I have shared a Samsung link below to guide you on what to check for. The link has 4 radio buttons you can choose from, we recommend going through the second, third, and fourth selections. The third and fourth selection has an embedded video we encourage you to watch in full. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852 In addition, your water filter needs to be replaced every 6 months or when 300 gallons of water have been used. I have shared this model's user manual link. Please turn to page 22 for the water filter indicator and page 36 for replacing the water filter. https://downloadcenter.samsung.com/content/UM/201012/20101211161106275/DA68-01847A_EN.pdf Below is the Samsung link for the compatible water filter model for your refrigerator model. https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/hafcu1-water-filter-hafcu1-xaa/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146854545 to help our team pull up your information. Leo
Sorry, there was a problem. Please try again later.