Questions & Answers
- Model:
- RF28T5F01SR/AA
- |
- SKU:
- 6417766
Highly rated by customers for: Family hub, Spacious, Smart features
$1,999.99Your price for this item is $1,999.99
Clearance
Comp. Value: $2,699.99
The comparable value price is $2,699.99
Page Showing 1-20 of 44 questions
Q: Questionis this fridge compatible with apple phone or do you need an samsung phone?
Asked by MNgirl.
- A:Answer You need an app called “Family Hub” downloaded to either your Apple or Samsung phone and this is where you can interact with the fridge and rest of the family. You will need a Samsung phone if you want to mirror the phone screen onto the fridge. I own this fridge model and an iPhone and it works perfectly. You don’t need a Samsung phone to enjoy the benefits of this beautiful fridge.
Answered by SamC
Q: QuestionWhat is the USB Port by the red switch used for in the right door?
Asked by JohnnyL.
- A:Answer I'm so glad you asked, JohnnyL! The USB port on this refrigerator allows users to connect a USB device and display images, videos, or play music through the Family Hub panel. ^Jecca
Answered by Samsung

Q: QuestionWhere is the water dispenser? I don’t see it on the pictures, but it’s listed in specifications.
Asked by An.
- A:Answer It doesn’t have one. One set back from this model. Maybe they meant water dispenser for the ice maker lol because it definitely doesn’t have one
Answered by MsbossCEO
Q: QuestionAre the fridge doors magnetic?
Asked by Amy.
- A:Answer Yes, the surface is magnetic. However, don't be fooled by the "Color Finish Stainless Steel." This is not a stainless steel appliance. It has a laminated wrap that appears to be the color of stainless steel.
Answered by RAXX
Q: QuestionDoes this connect to you tube?
Asked by Wannaknow.
- A:Answer I bought this fridge last month, I can confirm youtube works with wifi
Answered by Anonymous
Q: QuestionWe've had a Samsung model for a while, the Ice maker is a Major issue, Want to stay with the Manufacture, however not speeding another 3K, for Numerous calls, Please tell me that this one, has an Ice maker that actually works, Thx
Asked by Finn3739.
- A:Answer Mine works but I've only had it for a week.
Answered by Tashaun
Q: QuestionDoes this model have the capability to show you the inside while at the store?
Asked by Mark.
- A:Answer It sure does, Mark! Among the many great features on this model, is the "View Inside" feature. With this, you can use your smart phone to actually see inside your refrigerator, even when you're away from home. ^Jecca
Answered by Samsung

Q: QuestionIs this refrigerator Alexa compatible?
Asked by Anonymous.
- A:Answer Yes, Samsung Smart appliances are Alexa "compatible" but really that just means that there is an Alexa skill that can connect through Samsung's SmartThings app. You cannot reach all of the features through Alexa. SmartThings also has the habit of discovering all of your other smart devices, even those that are already set up through their own apps connected to Alexa. So now those other devices are connected to two things that are connected to Alexa and like magic now you have two of EVERYTHING in Alexa.
Answered by RAXX
Q: QuestionWhat does the /AA at the end of the model number signify? I’m not seeing that at the end of the same refrigerators at other stores. Thanks
Asked by Miguel.
- A:Answer Thanks so much for asking, Miguel! The "/AA" signifies that that model was produced specifically for use in the USA. Because of this, the "/AA" is often times dropped from the model number within the USA as it is not needed to identify the specifications and features of the model. ^Jecca
Answered by Samsung

Q: QuestionHow much space is needed between wall and back of fridge?
Asked by ValerieC.
- A:Answer Good to know you are interested in the installation clearance of the fridge, Val. Let us go ahead and get you the details. Please allows a 2-inch clearance between the wall and the back of the fridge. Please see more details in the link below. Installation clearances on page 2 https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf28t5f01/WillitFit_RF28T5F01.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145492202) to help our team pull up your information when you message us. Have a great day. ^Charles
Answered by Samsung

Q: Questioncan you turn off or disable ice maker if it's not hooked up ?
Asked by PMAN.
- A:Answer Hi PMAN, We can certainly want to help with your question about the ice maker and whether it can be disabled or turned off when not in use. You may turn the ice maker off when it is not in use or hooked up. To turn off the ice maker, press and hold the ice maker button for more than 3 seconds. Leo
Answered by Samsung

Q: QuestionHi, I want to know what will be the storage size of the tab attached? What will be the RAM size and can we add more storage capacity in tab? Thanks in advance,
Asked by MAYUR.
- A:Answer Great questions, MAYUR! Our specifications for this model's Family Hub panel list the flash memory at 8GB, and the RAM at 2.5GB. While the software of the Family Hub can be updated, the hardware would require replacement of the tablet to upgrade. ^Jecca
Answered by Samsung

Q: QuestionAre the drawers and shelves easy to remove for cleaning?
Asked by Anonymous.
- A:Answer No, they are not. Big pain and regret
Answered by Ipad
Q: QuestionDoes the ice maker actually work on this one??
Asked by Charlie.
- A:Answer Yes, the ice maker is gr8!
Answered by COCO
Q: QuestionIs there an option for crushed ice on this fridge?
Asked by Shasha.
- A:Answer We appreciate you asking! While this model does have an ice maker, it produces whole,half-moon shaped cubes. The option for crushed ice is only available on models that have an external ice dispenser. ^Jecca
Answered by Samsung

Q: QuestionWhat is the width with both doors open 90 degrees?
Asked by Rednib386.
- A:Answer Hi Rednib386! I'd like to share this link (https://bit.ly/36HF1vv) to the user manual for this model. Beginning on page 18, you can find helpful diagrams with the dimensions you're looking for. ^Jecca
Answered by Samsung

Q: QuestionDoes this refrigerator have a lock on it to keep kids off the family hub? Does the freezer/fridge itself lock?
Asked by Erika.
- A:Answer You can restrict apps but I haven’t found a lock feature yet!
Answered by MsbossCEO
Q: QuestionWhat is the freezer capacity?
Asked by Rylan.
- A:Answer This fridge is listed at 28 cubic feet. It has A LOT of space top and bottom. I own one.
Answered by SamC
Q: QuestionIs the connector to connect water to the refrigerator 1/4inch or 1/2 inch?
Asked by Kingclub.
- A:Answer Hi Kingclub, Good to see your question about the size of this Samsung refrigerator's water line installation kit. We recommend using a water line installation kit containing copper tubing and a 1/4" (6 mm) compression nut, which is available at extra cost from your retailer. Have a great day. Melardo
Answered by Samsung

Page 1, Showing 1-20 of 44 questions
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