Skip to content Go to Product Search Go to Footer

Main Content

Questions & Answers

Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel

Model:: RF28R7201DT/AA; |
SKU:: 6323226

User rating, 4.4 out of 5 stars with 2182 reviews.

Highly rated by customers for:

Show only Answered Questions

Include AI Generated Q&A

Page Showing 61-80 of 203 questions

QuestionFlip the breaker now the fridge won’t come back on
Asked 10 months ago by Mike.
- Answer Mike, we know the importance of a working fridge. Let's get this back on track. We recommend checking the link below to help you troubleshoot why the fridge won't power on. Samsung refrigerator has no power https://www.samsung.com/us/support/troubleshoot/TSG10003903/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149039140) to help our team pull up your information. Have a great day. ^Camille
  Answered 8 months ago by Samsung
  Answer this question
QuestionWho services the Samsung Refrigerator Ice Maker in the SF Bay Area?
Asked 11 months ago by Casey2.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Hi Casey, Let us guide you to the details you are looking for. I have shared a Samsung link below to for you to check on available authorized Samsung centers using a map. Service locations: https://www.samsung.com/us/support/service/locations/ Leo
  Answered 11 months ago by Samsung
  Answer this question
QuestionHow do I lift the bottom shelf that the small drawers attach to?
Asked 1 year ago by Shelf.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Greetings, Thank you for reaching out regarding your Samsung RF28R7201SR refrigerator. To assist you with lifting the bottom shelf that the small drawers attach to. I have provided a link below to help you ensure you are guided accordingly on removing the shelf. Select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video for "Remove the glass on the vegetable or crisper drawers." Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147933511) to help our team gather your information. Have a great day. ^Charles
  Answered 1 year ago by Samsung
  Answer this question
QuestionDoes it come with hose and everything needed to hook it. We do not have any current water lines to refrigerator
Asked 1 year ago by Anonymous.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer You can add components to your purchase.
  Answered 1 year ago by Anonymous
  Answer this question
QuestionWhat is the flex zone part used for?
Asked 1 year ago by MichaelF.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Hi Mike, Thank you for your interest in learning more about the Flex Zone feature on the Samsung RF28R7201SR refrigerator. It's great to see you exploring how this versatile section can enhance your appliance's functionality. The Flex Zone™ is designed as a multi-purpose storage area that allows you to switch between various temperature settings for optimal storage of different items, such as beverages, deli items, and more. For detailed information, including usage and temperature options, please refer to the user manual on page 40 under the "Flex Zone" section. Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day. ^Charles
  Answered 1 year ago by Samsung
  Answer this question
QuestionDoes phone app shows inside view of refrigerator?
Asked 1 year ago by Peeche.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer No. You can manage the temperature, make a grocery list, and it will let you know when the door alarm is chiming.
  Answered 9 months ago by ColleenS
  Answer this question
Questionis there 2 freezers on this model rf28r7201sr/aa
Asked 1 year ago by mike.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer No, just one. But there is a pull forward shelf that hold snacks and ice cream or anything that you would want right away.
  Answered 1 year ago by Mleiss
  Answer this question
QuestionShould there be a drip tray for the ice/water machine. Whenever excess water drips out of spout it hit the flat surfaces and drips down the side
Asked 1 year ago by Ice.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Hi Ice, No, it doesn't need a drip tray. Please see the "Note" under "Maintenance" section on page 70 of the user's manual in case you experience water dripping after the fridge is installed. Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf If water is still dripping from the fridge, please follow the steps on the link below and click the hyperlinks for further assistance. Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003766/#water-is-dripping-or-leaking-from-the-dispenser Have a great day. ^Aloe
  Answered 1 year ago by Samsung
  Answer this question
QuestionRemoval and haul away old frig?
Asked 1 year ago by Sbrink.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Yes, but they charge for it
  Answered 1 year ago by Mleiss
  Answer this question
QuestionIs the water dispenser supposed to automatically shut off when removing glass or container after being filled? Mine does not always shut off. I have to pull up at the bottom of the dispenser to shut it off. Fridge is brand new.
Asked 1 year ago by Susie.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer have not had a problem with mine, call for service it should be a simple fix.
  Answered 7 months ago by MichaelA
  Answer this question
Questionhow do i lower the tempeture
Asked 1 year ago by Bigdaddy.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Whit my phone on the app
  Answered 7 months ago by JoseC
  Answer this question
QuestionHow do you clean the bottom glass shelf in the refrigerator section. I cannot get it out?
Asked 1 year ago by Beverly.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer I have done everything i can to get that shelf out snd had no luck. Even after watching a Samsung technician do it. Horrible design flaw.
  Answered 1 year ago by DanielleM
  Answer this question
Questiondoes this do crushed ice and if not which one does both
Asked 1 year ago by mema.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Yes it does crushed ice
  Answered 1 year ago by TommyH
  Answer this question
QuestionWhat temp should freezer be set to in fahrenheit
Asked 1 year ago by Anonymous.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer read your manual
  Answered 7 months ago by MichaelA
  Answer this question
QuestionHow do I change the filter
Asked 1 year ago by Anonymous.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Greetings! Let us extend our help by providing the details you need for replacing water filters in Samsung refrigerator models. I have shared below a Samsung link to guide you in replacing the water filter on a Samsung refrigerator. The link has an embedded video that we recommend watching in full. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146889843 to help our team pull up your information. Leo
  Answered 1 year ago by Samsung
  Answer this question
QuestionHow do you take the shelves out to clean the refrigerator? Also does anyone complain about the freezer getting stuck and having problems opening it?
Asked 2 years ago by JP.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Yes, I have the same problem. Service man came and showed me that you lift up the bin and then pull out. Don’t just pull forward. Still VERY hard to do.
  Answered 2 years ago by JanetP
  Answer this question
QuestionHow can you change the freezer temperature settings.
Asked 2 years ago by Freezer.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer The temperature control is inside the refrigerator on the right side.
  Answered 2 years ago by Suejo
  Answer this question
QuestionDoes the delivery guys take off the handles when coming thru the door and then install the handles back on?@
Asked 2 years ago by Anonymous.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Yes
  Answered 1 year ago by TommyH
  Answer this question
QuestionWhere is this refrigerator/freezer made?
Asked 2 years ago by Self.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Greetings, We have a manufacturing facility in Newberry, South Carolina, U.S.A. Have a great day. -John
  Answered 2 years ago by Samsung
  Answer this question
QuestionDoes the Samsung 28 cu. ft. 4 door French Door Refrigerator come in white?
Asked 2 years ago by Jake70.
This question was asked about the related product: Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Answer Hello Jake, No, the refrigerator model only comes in stainless steel color. Have a great day. -John
  Answered 2 years ago by Samsung
  Answer this question

Showing 61-80 of 203 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page

Best-selling refrigerators

Insignia™ - 4.5 Cu. Ft. Mini Fridge with Top Freezer and ENERGY STAR Certification - Stainless Steel Look

User rating, 4.8 out of 5 stars with 94 reviews.

Your price for this item is $269.99
Insignia™ - 3.1 Cu. Ft. Mini Fridge with Top Freezer and ENERGY STAR Certification - Stainless Steel Look

User rating, 4.7 out of 5 stars with 68 reviews.

Your price for this item is $179.99
The comparable value for this item is $219.99
Insignia™ - 115 Can Beverage Cooler with Glass Shelves - Stainless Steel Look

User rating, 4.8 out of 5 stars with 53 reviews.

Your price for this item is $199.99
The comparable value for this item is $299.99
Insignia™ - 29 Bottle Wine Cooler with ENERGY STAR Certification - Stainless Steel Look

User rating, 4.7 out of 5 stars with 23 reviews.

Your price for this item is $219.99
The comparable value for this item is $299.99
Insignia™ - 7.2 Cu. Ft. Mini Fridge with Top Freezer and ENERGY STAR Certification - Stainless Steel Look

User rating, 4.6 out of 5 stars with 37 reviews.

Your price for this item is $289.99
The comparable value for this item is $399.99
Premium Levella - 18.0 cu. ft. 2-Door Commercial Merchandiser Refrigerator Glass-Door Beverage Display Cooler - Silver

User rating, 4.3 out of 5 stars with 11 reviews.

Your price for this item is $2,249.99
The comparable value for this item is $2,599.99
Koolmore - 20 Cu. Ft. Commercial Reach-in Refrigerator with Manual Defrost (KM-RMD20WH) - White

Not yet reviewed

Your price for this item is $1,455.00
Whirlpool - 17.8 Cu. Ft. Refrigerator - White

User rating, 4.3 out of 5 stars with 40 reviews.

Your price for this item is $1,979.99
Premium Levella - 15.5 cu. ft. 1-Door Commercial Merchandiser Refrigerator Glass-Door Beverage Display Cooler - Black

User rating, 4.5 out of 5 stars with 14 reviews.

Your price for this item is $1,429.99
The comparable value for this item is $1,599.99
Koolmore - 35 in. Commercial 2-Glass Door Merchandiser Refrigerator, 16.5 cu. ft. (KM-MDR-2GD-35) - White

Not yet reviewed

Your price for this item is $1,690.00
Koolmore - 27 cu. ft. Medical Vaccine Refrigerator for Pharmacy and Laboratory with Multi-Level Emergency Alarms, UL-Listed - White

Not yet reviewed

Your price for this item is $5,155.00
Premium Levella - 9 cu. ft. 1-Door Commercial Merchandiser Refrigerator Glass-Door Beverage Display Cooler - Black

User rating, 3.5 out of 5 stars with 6 reviews.

Your price for this item is $1,099.99
The comparable value for this item is $1,299.99
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

User rating, 3 out of 5 stars with 2 reviews.

Your price for this item is $899.11
Koolmore - 39 in. Commercial 2-Door Reach-In Refrigerator, 30 cu. ft. RIR-2D-SS35C - Stainless Steel

Not yet reviewed

Your price for this item is $2,705.00
Koolmore - 28 in. One-Door Merchandiser Refrigerator - 23 Cu Ft. MDR-1GD-23C - Black

Not yet reviewed

Your price for this item is $2,130.00
Koolmore - 18 in. 3.2 Cu. Ft. Beverage Refrigerator Merchandiser with Stainless Steel Trim and Touch Panel (KM-BR32SS) - Black

Not yet reviewed

Your price for this item is $370.00
Koolmore - 45 in. Two Glass Door Merchandiser Refrigerator - 35 Cu. Ft. (MDR-2GD-35C) - Black

Not yet reviewed

Your price for this item is $2,360.00
Koolmore - 24 in. One-Door Merchandiser Refrigerator - 12 Cu. Ft. MDR-1GD-12C - Black

Not yet reviewed

Your price for this item is $1,145.00
Koolmore - 29 in. One Door Commercial Reach-in Refrigerator, 23 cu. ft. in Stainless-Steel (RIR-1D-SS) - Stainless Steel

Not yet reviewed

Your price for this item is $1,890.00
Koolmore - 39 in. Commercial 2-Glass Door Merchandiser Refrigerator, 21.9 cu. ft. (KM-MDR-2GD-39) - White

Not yet reviewed

Your price for this item is $1,895.00