“Is there a reset button on the ice maker? Mine shows locked and it's not allowing me to push any buttons and the ice maker is not working. I can't get ice or water. I'm so tired of having issues with this ice maker!!”
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Where is the reset button located on the ice maker?
Sorry, there was a problem. Please try again later.Hi Debs, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have included 2 links below that will resolve your concern with your ice maker. https://www.samsung.com/us/support/troubleshooting/TSG01209062/ https://www.samsung.com/us/support/troubleshooting/TSG01001012/ I have also included the user manual link below. Please click on the link and turn to page 41, 73, 74 to resolve issues with your ice maker. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144303028 Leo
Sorry, there was a problem. Please try again later.What if there is no second chime at all? Not a long chime or a short chime?
Sorry, there was a problem. Please try again later.Instruction Manual indicates if the water button is pressed and held for 3 seconds, the water dispenser function is locked. By pressing the water dispenser button again for 3 seconds, this will unlock the water dispenser. As for the ice maker, there’s a test button on the right side of the ice maker. You should hear a chime when you press the square button and there should be a second chime to indicate it is working properly. If the chime continues, call the installer or service advisor.
Sorry, there was a problem. Please try again later.there is on and off button but no reset one
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