Questions & Answers

Q: QuestionHas anyone tried putting this in a 71 inch tall opening? It is 26 inches deep.

Asked 4 years ago by Anonymous.

• A:Answer Depends on where it's 71". The front fits in 72", but it drops down where it should fit under 71" if standard 12" deep cabinet above. Look at instruction manual for dimensions. Measure twice!

  Answered 4 years ago by Kenmore2SamsungVerified Purchase

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Q: QuestionI dont have a water line, what do I need to do if I don't plan on using the watet pitcher/dispenser and ice maker?

Asked 4 years ago by Adriana.

• A:Answer Hi Adriana, We appreciate your question about the water line of this refrigerator model. As you have decided to not use the ice maker and the Autofill water pitcher or dispenser of this refrigerator model, you will need to turn off the feature using the control panel. Please refer to pages 42 - 44 of this model's user manual I have shared below for steps in turning the features off. https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144969332 and it will help our team pull up your information. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this fridge come with the water hose or does that have to be purchased separately?

Asked 4 years ago by Maddie.

• A:Answer It comes with one, thank you!

  Answered 3 years ago by PeterC

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Q: QuestionI just received and installed this refrigerator today. Does it take a couple of days for the ice/water to produce at a decent rate? The water dispenser is coming out extremely slow where it would take an extremely long time to fill up a regular cup.

Asked 4 years ago by Wmiller.

• A:Answer Hi there, Wmiller! We're so happy to hear about your new refrigerator! While we do generally recommend allowing 24-48 hours for the ice maker to operate as normal, the water dispenser should function as soon as the water line is connected. I have this link (https://bit.ly/3DzZdg3) that has some great information on what steps to take to get this resolved. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you tell me if the stainless steel on this model is a glossy finish or a satin/Matt finish

Asked 4 years ago by Chyna.

• A:Answer I would say satin

  Answered 3 years ago by Anonymous

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Q: QuestionIs the faulty ice maker fixed in this new model? Why does it keeps tripping the main breaker?

Asked 4 years ago by Pisces.

• A:Answer I don't have any problems yet but love the dual ice makers

  Answered 3 years ago by ButchC

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Q: QuestionWe just got the refrigerator last night and everything is great except seems like the ice maker is VERY SLOW, only about 3 batches all day. Is this normal?

Asked 4 years ago by LFRAN.

• A:Answer Hi there, LFRAN! Thanks so much for reaching out about this. Samsung generally recommends allowing 24-48 hours after installation for normal ice production to begin. This is due to the time it takes for the refrigerator to fully cool to the set temperature. However, if you are still not getting enough ice after that, I recommend following the steps in this link: https://bit.ly/3hkF7hk. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIt says this is not available in my area. Can you help me find where it is available? Thank you

Asked 4 years ago by Bill.

• A:Answer Sorry not sure what area you are in but I do not other models are available that are similar

  Answered 4 years ago by Bgi1984Verified Purchase

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Q: QuestionTLDR: Digital inverter - high pitched noise? Hello, I am on the fence about this fridge, I love everything about it but read a review about a high pitched noise coming from the digital inverter? Like tinnitus? Does anyone else have this problem?

Asked 4 years ago by Mightbuy.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Black Stainless Steel

• A:Answer No, I love the refrigerator no noise what so ever.

  Answered 4 years ago by Czar16Verified Purchase

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Q: QuestionIs this refrigerator garage ready?

Asked 4 years ago by Jennifer.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Black Stainless Steel

• A:Answer Dont really know what you are asking. It will work anywhere that has a outlet and power and water if you want ice.

  Answered 4 years ago by JonBoy

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Q: QuestionWhat refrigerant does this refrigerator use?

Asked 4 years ago by Mpg465.

Q: QuestionIs the recessed portion of the 'handle' metal or plastic?

Asked 4 years ago by Curious.

• A:Answer it's plastic and part of the underside of the door

  Answered 4 years ago by mwebster13Verified Purchase

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Q: QuestionHi! We just received this fridge yesterday and love it. The only issue is the left door (pitcher door) won’t stay open once you open it. Does anyone have this issue? All other doors stay open except for that one. Help!! So annoying.

Asked 4 years ago by HangryWife.

• A:Answer We have the same issue. All of the doors stay open great except for the left top door (pitcher door). We used levels and the fridge is level, but this door just wont stay open. The link above only covers if a door wont shut, not how to keep the door open.

  Answered 4 years ago by Anonymous

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Q: QuestionI need to know the height at the hinges. Also the depth of the hinges plus door. My fridge cabinet is tall enough inside but is framed a little lower. Trying to decide how far it’d stick out with the hinges and door not framed by my built in.

Asked 4 years ago by Samm.

• A:Answer total height, including the hinge, is 72"

  Answered 4 years ago by mwebster13Verified Purchase

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Q: QuestionHow can I order a wine rack for this refrigerator? I have tried Samsung as directed by Best Buy sales but have not been able to get much help in ordering the wine rack. Please advise.

Asked 4 years ago by Jimmy.

• A:Answer were you able to figure it out?

  Answered 4 years ago by Kenn

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Q: QuestionDoes this refrigerator come with a water filter in the box?

Asked 4 years ago by anhughes.

• A:Answer Water filter comes installed

  Answered 4 years ago by Anonymous

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Q: QuestionRegarding the Bespoke 29 cu ft fridge, how much width is needed to open the doors enough to comfortably remove the draws and shelves for cleaning? Also, the video recommends extra space of 7/8" on each side and 1" on top, is this correct? TY

Asked 4 years ago by Handyman.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Black Stainless Steel

• A:Answer Less than 90 degrees. The doors accommodate the draws to open out for access. To remove it 90 degrees.

  Answered 4 years ago by Tgold

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Q: QuestionDoes the fridge come with a water line

Asked 4 years ago by Alex.

• A:Answer There is a water line installed that you will need to connect to an installed waterline behind your refrigerator.

  Answered 4 years ago by ScottLeeVerified Purchase

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Q: QuestionDo you have to buy additional warranty on this Refrigerator

Asked 5 years ago by Hammer.

This question was asked about the related product: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Black Stainless Steel

• A:Answer Hi Metro! Buying an extended warranty is primarily a personal preference. However, many extended warranties offer coverage for things not covered by the original warranty, such as physical damage. To help with your decision, I can provide this link (https://bit.ly/2R23neB) to the full terms and conditions of the manufacturer warranty that comes with this model. ^Jecca

  Answered 4 years ago by Samsung

  
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