Questions & Answers

Q: QuestionAre the doors removable? I have a narrow entryway into my kitchen.

Asked 4 years ago by Maflo.

• A:Answer They sure are, Maflo! In fact, we've included instructions on how to properly remove and reattach the doors beginning on page 25 of the user manual (https://bit.ly/3wEJyta). ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the highest temperature it can be set at? Wanted a zone for red wine and temperature is suggested at 65.

Asked 4 years ago by Dannny.

• A:Answer Hi Danny! I've been looking through the available temperature settings for each section of the refrigerator (found on page 43 of the user manual: https://bit.ly/3x67mWJ). For this model, the highest temperature that can be set is in the refrigerator section, and it can be set as high as 44 °F (7 °C). Since that is not quite as high as you wanted, I would recommend checking some of our other models that have a "FlexZone". Many FlexZone models even have a specific "wine" setting. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questiondoes it also dispense room temperature water. not cold

Asked 4 years ago by raissa.

• A:Answer Since the pitcher is inside the refrigerator it’s dispensed cold

  Answered 4 years ago by MichelleE

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Q: QuestionDoes it come with a water filter?

Asked 4 years ago by Anonymous.

• A:Answer Yes, installed

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the ice maker stops automatically? I just got mine on May 3rd. It's an awesome fridge so far.

Asked 4 years ago by Yam25.

• A:Answer Yes it does, Yam! The ice maker has a sensor that temporarily stops ice production when the bucket is full, and restarts when some ice has been removed. You can also turn the ice maker off manually using the control panel. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this be coming out in the Tuscan stainless steel? Or any of the four foor flex?

Asked 4 years ago by Ross.

Q: QuestionIs there counter depth model

Asked 3 years ago by Anonymous.

• A:Answer Dear Valued BestBuy Client, To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144766060 ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionLeaning toward a Samsung. Surprised to see that there was a give to the finger-print resistant finish on the door when I pushed my finger on it, like a soft plastic. How sturdy will that be over time? I'm sold on Samsung except for this one issue.

Asked 3 years ago by Catmomdo.

• A:Answer It is not fingerprint resistant.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionNeed to know the running and start up wattage for a compatible emergency generator

Asked 4 years ago by plakeway.

• A:Answer Don't buy this fridge you can't adjust the shelves

  Answered 4 years ago by 007dontVerified Purchase

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Q: QuestionThis has a deodorizing filter. Does the deodorizing filter need to be replaced or cleaned, and if so when, were & how is it replaced or washed?

Asked 4 years ago by Dave.

• A:Answer That is a great question, Dave! The deodorizing filter in this model actually uses UV technology to clean itself. Because of this, the deodorizing filter does not need to be manually cleaned or replaced at any time. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhich refrigerator is better on fingerprint resistant between stainless steel and Black stainless steel?

Asked 4 years ago by Maggie.

• A:Answer Not going to lie ..I know it’s says it’s fingerprint resistant…it’s not but it’s not as bad as when stainless steel came out. I don’t know about the black bc I have the stainless but I’d imagine it’s more noticeable in the black

  Answered 4 years ago by MichelleE

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Q: QuestionHow in the world do you remove the glass from the bottom shelf in the 4 door flex RF29A9071SR/AA??

Asked 2 years ago by john.

• A:Answer You have to remove the two crisper drawers first, then lift the glass up and pull out. It may require a little torque but it will come out.

  Answered 2 years ago by MichaelBVerified Purchase

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Q: QuestionThe upper right door on my unit stays open, but not the upper left door. How do I keep the upper left door stay open? Or did I get a defective unit?

Asked 4 years ago by HH.

• A:Answer Could you solve the problem with the samsung link???

  Answered 2 years ago by MGalactic

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Q: QuestionHow do I buy additional autofill pitchers?

Asked 4 years ago by gardogg03.

• A:Answer I'm happy to help with this, gardogg03! You can find parts and accessories for Samsung appliances at SamsungParts.com or by calling 1-800-627-4368. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs either freezer big enough to fit even a frozen pizza? They don’t look wide enough unless you remove the pizza from the box.

Asked 4 years ago by Lucas.

• A:Answer I don’t know what size pizza the first answer was referring to, but the pull out shelf/ drawer is 13 inch wide. It easily holds a 12 in commercial pizza. Right now l have Newman’s own and a Publix pizza, both 12 inch wide ln my freezer

  Answered 4 years ago by Timmy

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