Questions & Answers

Q: QuestionDoes this range hood come with a warranty?

• A:Answer Yes, this range hood comes with a 1-year warranty for both parts and labor.

Q: QuestionWhat is the maximum CFM rating of this range hood?

• A:Answer This range hood features a powerful 2-speed 200 CFM ventilation system.

Q: QuestionAre the filters on this range hood easy to clean?

• A:Answer This range hood uses washable aluminum mesh filters that are dishwasher safe for easy cleaning.

Q: QuestionHow many fan speeds does this Samsung range hood have?

• A:Answer This Samsung range hood has 2 fan speeds.

Q: QuestionDoes this need to be hard wired or does it have a power cord that I can plug into any wall socket?

Asked 4 months ago by Dario.

• A:Answer Hi Dario, Yes, this range hood model can be hardwired, or you can purchase a plug to make it a power cord to plug into a wall socket. Make sure to consult a qualified electrician to know what would be the best setup. Have a great day. -John

  Answered 3 months ago by Samsung

  
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Q: QuestionWhat size mesh filters does this use?

Asked 10 months ago by Slickerrr.

• A:Answer Hi Slick, If you need the mesh filter, you can order it using the link below. https://samsungparts.com/products/dg81-03607a?variant=49725777641745 To help you with this size, you may reach out to our Samsung Parts Team to get the exact dimensions of the parts needed for your Samsung hood at (800) 627-4368. They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase. Thank you for choosing Samsung, and have a great day! ^Rodel

  Answered 10 months ago by Samsung

  
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Q: QuestionHi, Is the LED replaceable ?

Asked 1 year ago by Lmn11.

• A:Answer Hi there, Yes, the LED light is replaceable by a service technician only. Have a great day! Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionHow loud is this? What is the sones?

Asked 1 year ago by Meg.

• A:Answer Hi Meg, The range hood emits a variety of noises while running. Most of these are normal and should never get so loud that it interrupts a conversation. As a comparison, one sone is about the loudness of a quiet running refrigerator, four is a normal conversation, and eight is about light traffic. Samsung range hoods are over ten sones. Have a great day! Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionHow do I set up this range hood for non vented. Do you have instruction videos ?

Asked 1 year ago by Erik.

• A:Answer Yes, Erik, we have a tutorial link for the non-vented installation of the hoof that you can check below and watch the full video for reference. Samsung Built-In Range Hood: Installation Guide: https://www.youtube.com/watch?v=M7Hs28eGMng You can also check the link below and see pages 5-10 (Installation Requirements and Instructions). User manual: https://downloadcenter.samsung.com/content/UM/202406/20240617133918282/LIB0175253C.pdf Have a great day. -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this hood hardwired? I already have an outlet for my current plug-in microwave hood. If this hood is hardwired, do you sell an adapter for converting it to plug-in?

Asked 1 year ago by Madge1898.

• A:Answer Greetings! Yes, this Samsung range hood uses a hardwired electrical connection. You may purchase a 3-prong cord that can accommodate the electrical requirements of 120 VAC, 60 Hz, 15 or 20 A Branch Circuit. We recommend that a qualified electrical technician install the range hood for power. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionI see it’s listed as ducted, ductless. What does this mean?

Asked 1 year ago by Dotgirl.

• A:Answer Hi there, This simply means that the hood's venting system can be external ventilation (ducted), which must be connected to a duct in your wall or ceiling to clear the smoke/odors outside the house. While ductless ventilation doesn't require any ductwork as it filters the smoke/odors via recirculating it inside your kitchen. For your reference, I have shared the installation guide for the venting methods. Please read pages 5-11. Installation guide https://downloadcenter.samsung.com/content/UM/202406/20240617133918282/LIB0175253C.pdf Have a great day! Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the noise level, at each speed?

Asked 2 years ago by Nelson.

• A:Answer Hi Nelson, We are glad to answer your question about this Samsung range hood model. This model has 2 fan speeds, low and high. I have listed below the noise level of each speed. Low Speed: 2.5 Sones High Speed: 5.5 Sones Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this vented or unvented?

Asked 2 years ago by Bobby.

• A:Answer Hi Bobby, Yes, it is vented. Please reference the "Venting Methods" and "Venting Requirements" sections on page 5 of the user's manual. Manual https://downloadcenter.samsung.com/content/UM/202207/20220708120222764/NK3500BM_NK30B3000US_AA_LIB0175253A.pdf Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionHow loud is the fan?

Asked 2 years ago by RsCook.

• A:Answer Hi RsCook, The sound from the range hoods depends on the type of noise it is making. Please refer to the link below, follow the steps, and click the hyperlink for further assistance. Range hood is too loud. https://www.samsung.com/us/support/troubleshooting/TSG01203229/ Have a great day! ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionWe are looking for a front venting range hood. Where does the exhaust come out on this vent? We don't have a dedicated exhaust and it butts up against an upper cabinet. Would this work?

Asked 2 years ago by Natasha.

• A:Answer this would work fine, the exhaust fan is under the lights. No problem

  Answered 2 years ago by LD15

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Q: QuestionI would like to use a US outlet power cable with this. Do you have a link to a recommendation?

Asked 3 years ago by MCrockett.

Q: QuestionIs installation free or not? If not free how much it cost?

Asked 3 years ago by Kit.

• A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this vented in the rear? Is it hardwired or do we need a dedicated outlet?

Asked 3 years ago by Marty.

• A:Answer hardwired

  Answered 2 years ago by LD15

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Q: QuestionI am replacing a Broan 30 in. ducted hood underneath cabinet. The vent goes up through the cabinet above stove. There are no cords. What should I get?

Asked 3 years ago by Alexis.

• A:Answer An electrical out was created in my cabinet over stove to accommodate short chord on fan.

  Answered 3 years ago by JeanetteJVerified Purchase

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