“I can't get the optical cord to plug into the sound bar or the TV. Beyond frustrated.”
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1-8 of 8 Answers
The optical cable is shipped with covers over the end of the connectors to protect the fiber optic inside. You must pull the little clear bulb looking covers off the ends, turn connector to line up with socket, and push in. Should go in relatively easy once protective covers removed from ends of cable.
Sorry, there was a problem. Please try again later.Remove the plastic protective cover from the ends of optical cord. For some reason the directions do not mention removing this very small piece of plastic on both ends of the optical cord.
Sorry, there was a problem. Please try again later.Make sure you remove the plastic tops on the cord.
Sorry, there was a problem. Please try again later.Had that problem too. You actually have to remove the clear plastic off and it will connect very easily. Hope it helps!
Sorry, there was a problem. Please try again later.You need to remove the clear plastic off the tip of the optic cable . Look close you will see it .
Sorry, there was a problem. Please try again later.There's a plastic cap on each end of the optical cord. Remove caps.
Sorry, there was a problem. Please try again later.yes mine came w/ an optical cord
Sorry, there was a problem. Please try again later.There are probably small plastic, protective caps on the optical ends of the cable. Those have to be removed. Once those are removed, the ends of the optical cable will snap firmly and fully into both the TV and the sound bar optical connections. I've uploaded 2 photos. One photo is of an optical cable with the caps on. The other shows the caps off.
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