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Customer reviews

Rating 4.5 out of 5 stars with 2912 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 2,913 reviews
  • Rated 5 out of 5 stars

    Excellent Soundbar

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    Posted .

    We previously purchased a new Sony TV that was mounted above fireplace mantle from Best Buy. I was having difficulty hearing it and had to turn it up loud. This was because the speakers are mounted on the bottom and it was mounted very close to the mantle. We went back to Best Buy and contacted our Magnolia department rep. (Charlie/Glendora Store). Charlie had been very helpful in previous purchases. Our goal was to buy a Sony sound bar, however; they were too tall because of the limited space between the mantle and the TV. I wanted a good quality sound bar so he showed us the Samsung sound bars. The bar itself is very low profile and has a great subwoofer. We're able to change sound types, based on what we were watching. I can't tell you enough about the product, it works very well, excellent sound quality! We don't even use the speakers on the TV anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung HW-K550/ZA 3.1 Sound Bar

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    Posted .

    The Samsung HW-K550/ZA 3.1 Sound Bar works great ,especially with your Samsung TV. Sound from movies, games, and even using the bluetooth from my phone and iPad is incredible. This is the 2016 model , and has added a center channel speaker which has made it much better than last years J550 model. Good highs/lows and plenty of bass! I would highly recommend this sound bar, for the price it cannot be beat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better quality for less money

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    Posted .

    i purchased a Samsung Smart TV in 2013 ,and a Paragdim speaker system. They never were compatible, constant problems Thought I would try Samsung 's product Could not be more pleased with the sound quality. On line set up was so easy. When i did call the help line they answered my questions and even did a follow up call. This is like having a brand new T V

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good audio solution for your TV at a good price.

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    Posted .

    Plenty of clarity, plenty of sound. The sub works great too. I run movies at about volume +22 and sub +5. I love the center channel; it makes it very easy to hear all the dialog. I also appreciate that it turns on and off automatically, at least with a Samsung LCD TV hooked up via optical cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung : 3.1-channel Soundbar,Wireless Subwoofer

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    Posted .

    Awesome device with best sound output. Liked the sub woofer which is having 340W. Got in a good deal for thanksgiving. Thanks 2 bestbuy for the offer. I have recommended to couple of friends, and they both bought samsung 2.1 channel Soundbar,Wireless Subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good, looks good

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    Posted .

    Very easy to use, very easy to connect to phone then to TV without any hassle. Sounds really good with no flaws. Looks really good with my new Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system

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    Posted .

    The set up was very easy. The sound is incredible. Certainly worth the price paid. I like that i am able to hide the subwoofer behind the tv stand without compromising sound quality. Movies, gaming, music...this system improves them all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for the size

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    Posted .

    I like how I can use my soundbar when I watch movies and listen to music from my phone. Looks great mounted under the tv and it doesn't take up space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .

    Yes the Denon or even the newest Bose soundbar would sound a bit better, however this soundbar is excellent for the 200-300 price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound bar

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    Posted .

    Love the sound the Samsung sound bar produces. It is very theater like using this bar!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted .

    I like this power full sound and have the Bluetooth, I will rate it 4 star !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surround system "

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    Posted .

    Sony - 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System - Black" Easy to work " hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great enhanced sound for your TV

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    Posted .

    it was easy to unpack and install and is built solidly. I highly recommend this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average soundbar

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    Posted .

    Not really the best soundbar had the 360 then upgraded to the 450 I still wasn't impressed so I went to the 550. I won't be buying another Samsung soundbar. I'll stick with their TV

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your feedback on this Samsung Sound bar System. I am sorry to hear that you are not completely satisfied with the experience.

      Your user feedback is very important to us and will be shared with our product customer care team.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Big Step Up From 2.1 Channel Soundbar

    Posted .

    We bought this at Black Friday prices to go with our new 65" Samsung SUHD curved TV (85KS8500), and SUDH 4K DVD player (UBD-K8500). We are replacing our Sony 55" 4K, Sony BluRay upscaling DVD and Sony 2.1 Soundbar system. Setup and Configuration: Easy with a Samsung TV: Simply read the instructions included, and follow them to connect the Soundbar to a Samsung TV via Bluetooth. It worked well for us. As well, the subwoofer auto-connected via Bluetooth to the soundbar without a hitch. We can now control the TV, the Soundbar. our DirecTV Genie console, and the DVD player via one Samsung remote. If you have a TV other than Samsung, you will probably need to connect to it via the Optical or HDMI ARC inputs. Regarding subwoofer placement, our subwoofer is located about 18 feet from the Soundbar and works just fine. Sound: The 3.1 sound is much improved over the Sony 2.1 system. The sports mode in particular is rich. We also like the fact that we can hear spoken voice more clearly via the center speaker configuration. I'm sure that a 4.1 system would provide an even better sound experience but for the money, given the big Black Friday discount, this 3.1 system is perfectly fine for our needs. We have a large open living/dining area with a high open beam ceiling and this system sounds great. It really pops though when watching a 4K DVD. Bass is more than adequate. Aesthetics: This is not a curved soundbar so if your TV is curved and you want a curved soundbar for aesthetic reasons this soundbar probably isn't for you. The soundbar itself is 39" long. Our Samsung 65KS8500 curved TV stands on two legs vs. a center pedestal. And we have the legs set at the innermost setting vs. further out towards the edge of the TV. We chose this setting to preserve real-estate on the glass panel we use as a stand. Therefore, when the soundbar is placed on the table in front of the TV, its length extends slightly beyond the width of the legs. (Photo attached). As well, the soundbar will not fit under the TV inside the "V" of the two legs as it is a few millimeters too high. It will fit under the TV itself but not inside the "V" of the legs. You probably don't want to put the soundbar under the TV anyway so as not to restrict the sound, but I'm mentioning it just the same. Many of you may choose to mount the soundbar on the wall and brackets are included for this purpose. And some will place the legs out toward the edge of the TV. There are many options to work with to come up with the best looking, best functioning arrangement for your particular needs. All in all, we're very pleased with this purchase and highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound for the price

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    Posted .

    After three months of ownership I have zero regrets. I have the HW-K550 Soundbar paired with the SWA-8000S/ZA wireless rear surround speakers. The room is a large open family room/dining/kitchen area and I have the sound bar sitting on a swivel along with an LG 55EG9100 display connected via HDMI ARC. I can watch the display from all the way across the space and still get clear rich sound and dialog from the 3.1 channels of sound bar while only setting the volume to 30 (it goes to 50) All of the 5.1 multi-channel content I have listened to through the soundbar/wireless rear combo has been great. While I think a full receiver/wired 5.1 speaker combo may sound better, I fully enjoy what I get out this 5.1 combo and don’t miss all the wires and extra components. I spent some time adjusting the various settings on the sound bar until I hit a combo that works well for just about all the content I listen to. The wireless subwoofer is a bit underwhelming, but the level is adjustable via the soundbar and I think it gives just enough bass so as not to shake the whole house but to fit the content you are listening to just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .

    I bought this sound bar primarily because the speakers on my new Samsung 4K TV were almost inaudible across the room. This sound bar has rich, full sound, and is powerful enough to fill even the big room where I have my TV. Since it is a Samsung product, it integrates perfectly with the TV. Two complaints: 1) The optical input port on the bottom of the sound bar doesn't make a very secure connection, so if I ever have to move the soundbar (which is not often), it usually means the optical cable falls out of the port. 2) I would have hoped that when the TV turns on, it would automatically turn on the soundbar. It doesn't. If you don't power on the soundbar, the TV will default to the internal speakers. But all-in-all, like the product and it is a great addition to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my home!

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    Posted .

    Prior to this 3.1 System I purchased the 2.1 System that I quickly returned, and here's why. The room I set this system up in was around 14 x 25 or so, and the 2.1 system was just too under-powered for it, and turning it up to the max still wasn't enough to hear it from the attached kitchen. I returned that system and purchased this one, the 3.1. This system has PLENTY of power to be heard throughout the entire house; turning it up past the half-way point is too loud for the family room but good for the kitchen, so I also purchased the wireless rear speaker system to compliment it. Now, when the volume is at a comfortable level for the family room, the little speakers hanging in the kitchen provide plenty of sound for that room. (The rear speaker system is the Samsung SWA 8000-S, and is reviewed separately.) Setup is easy, based on the ease of setting up your TV to use an external speaker system. My soundbar is attached to my Samsung UltraHD TV via their optical ports; setup on the TV was very simple. The soundbar's subwoofer is attached wirelessly to the soundbar. The strangest thing about it was that the Samsung logo is on the top of the soundbar, instead of the front. The reason this was a minor issue is that every other electronic thing we have includes the logo on the front of the unit. With this logo being on top, if you place it with the logo showing on the front, you are covering up its little screen that shows the mode, volume, etc. Once you figure that out, the rest is simple. There were other sound systems available at BestBuy, but since my TV is a Samsung and I am very happy with it, I opted for the Samsung system. I would recommend all the Samsung components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and bundle discount

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    Posted .

    Been looking for a sound bar for months,reading reviews and checking retailers for prices. I seen this 3.1 Samsung sound bar and went to the store to hear it and a Samsung/ Bestbuy sales representative was there to show me and answer questions, I liked it because I have a Samsung TV and it sounded great and was on sale for $70.00 off. I decided to buy it and the rep. Mentioned if I buy the Samsung small wall speakers at the same time it will be a bundle and I will get $30.00 off a bundle price. That meant $70.00 off the 3.1 sound bar and $30.00 off when bundled with the wall mount speakers. The wall mount speakers were 99.00 so with all the discounts I got the wall speakers free (do the math) all in all great buy and excellent customer service. I had them for a short while now and I really love the blue Tooth hook up with my cell phone Pandora service. The TV is awesome for sports, movies and regular TV watching and my friends and family notice the difference. The installation was simple it came with a template so for my installation wall mount was perfect. I bought speaker stands for the little Samsung speakers. All in all excellent CLEAN look. GREAT SOUND. thank you for reading Reviews help consumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set up for my living Room!

    Posted .

    Finally my living room is completely set up now. Got good compliments on my audio speakers. I'm very happy and satisfied with my purchased. I will recommend this set up to my relatives and friends.

    I would recommend this to a friend

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